Treatment Coordinator - MKC Middletown

Job Description

Our office is seeking a friendly, organized, and detail-oriented Treatment Coordinator to join our growing dental team. This role is ideal for someone who enjoys patient interaction, thrives in a fast-paced environment, and has a passion for helping others understand and access the care they need.

• Greet patients upon arrival and provide exceptional customer service throughout their visit.
• Schedule and confirm appointments, ensuring efficient use of the office calendar.
• Assist patients in understanding their treatment options and financial responsibilities.
• Maintain accurate patient records while adhering to HIPAA regulations.
• Collaborate with dental professionals to coordinate treatment plans effectively.
• Handle medical billing processes and insurance verification for patient accounts.
• Manage phone inquiries with professionalism, providing information and addressing concerns.
• Ensure the office environment is organized and welcoming for patients and staff alike.

• Proficiency in dental terminology and medical scheduling is preferred.
• 1 year of experience is required.
• Strong phone etiquette and customer service skills are essential for this role.
• Experience in office management or as a dental receptionist is highly desirable.
• Familiarity with medical billing procedures will be an advantage.
• Ability to work collaboratively within a team-oriented environment while managing multiple tasks efficiently.
• Knowledge of HIPAA regulations to ensure patient confidentiality at all times.

Full-time

• 401(k).
• Health insurance.
• Paid time off.
• Vision insurance.