Capacity Planning Systems Programmer - Mainframe

Job Description This position is not eligible for sponsorship, now or in the future. This position is hybrid in either our Cincinnati, OH, Atlanta, GA or our Denver, CO office 3 days per week. This position is not eligible for remote work.

Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. We’re looking for a Capacity Planning Systems Programmer – Mainframe to join our evolving Mainframe Capacity team and help us unleash the potential of every business.

• Ensures issues including large tuning opportunities and capital needs for capacity increases are escalated appropriately to management.
• Provides daily support for the data collection process.
• 24×7 on‑call support of the data collection process.
• Performs work as a project team member for technical or operational projects.
• React quickly and appropriately to operational exceptions such as needed reports.
• Performs troubleshooting, diagnoses, and repair of report job issues.
• Exhibits excellent verbal and written communication skills to technical and non‑technical audiences at various levels.
• Meets commitments and provides excellent customer service at all times with internal and external clients.
• Provides detailed status reports (written and/or verbal) of tasks and difficulties encountered, enabling managers to initiate escalation if necessary and assess areas where changes or additional support may be warranted.

• 9 to 12 years of experience in Mainframe Capacity Planning.
• Intelli Magic Vision for z/OS – advanced analysis and visualization of SMF and RMF data.
• Identification of MSU, CPU, I/O, and storage capacity drivers.
• Proficiency with IBM SMF (System Management Facilities) – primary source for workload, CPU/MSU, memory, I/O, and subsystem usage data.
• Experience with IBM CP3000 – CPU capacity planning and modeling for workload growth and hardware scenarios.
• Capacity on Demand (CoD) and active management of Rolling 4‑Hour Average (R4HA) and MSU caps to control software licensing costs.
• Willingness to work in daily support for the data collection process and 24×7 on‑call support approximately once every 6 weeks.
• Bonus:
  Knowledge of end‑to‑end systems development life cycles (waterfall, iterative, and other modern approaches).
• Bonus:
  Knowledge of Worldpay products and services.
• Bonus:
  Knowledge of business goals, objectives, and operations for the appropriate Worldpay organization.

For this full‑time position, the good faith estimated annual salary range upon hire is $ to $. This range reflects what we reasonably expect to offer based on the role’s responsibilities, level, and geographic location. The actual starting salary will be determined by a candidate’s experience, job‑related skills, and relevant education or training. Please note that changes in work location may impact the final offered salary.

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here. If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test.

In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.