Service Manager

Maple Oaks, 2689 Audubon Dr A, Middletown, Ohio, United States of America

Posted Tuesday, May 12, 2026 at 4:00 AM

Lead the Team. Drive Maintenance Excellence

Are you someone who embodies a “Whatever It Takes” attitude? If so, we want you to be part of our dynamic team. As a Service Manager, you’ll play a key role in maintaining the physical integrity of our apartment homes, ensuring they meet company standards and comply with all applicable laws.

This full-time role is ideal for an experienced maintenance professional with strong HVAC expertise who is ready to lead a team while staying hands‑on.

• Interview, hire, and train new team members
• Develop and lead a team of Maintenance Technician through diagnosing problems and providing effective solutions
• Mentor and guide technicians to strengthen their skills across HVAC, plumbing, electrical, appliances, and general maintenance
• Provide expert troubleshooting in areas such as HVAC, electrical, plumbing, carpentry, drywall, exterior structure, and appliance repair
• Be accountable for establishing and managing a 24-hour on-call schedule, while being available for emergency situations including snow, ice, or other site needs
• Partner with office staff to deliver strong resident service and follow up on maintenance-related concerns
• Manage and organize inventory of maintenance materials and oversee supply usage
• Establish and maintain preventative maintenance, make‑ready, and daily work order schedules
• Regularly inspect community buildings, including vacant units, to ensure quality and compliance
• Plan, assign, and direct the work of the maintenance team while maintaining operational efficiency

• Base Pay: $26.00 – $30.00 per hour
• Up to 100% Rent Discount
• Property Staff Shared Renewal Commissions – paid monthly
• On-call Appreciation: $15/day for holding the on-call phone
• Medical, Dental, and Vision benefits
• 401(k) Retirement Plan with Company Match
• Generous paid time off, including 10 holidays per year and sick leave
• Monday – Friday: 8:00 AM – 5:00 PM
• Paid on-call participation required
• Must be available and prepared for emergency events
• Schedule subject to change based on business needs

• 5+ years of maintenance or related trades experience required
• Strong expertise in HVAC systems, plumbing, and general maintenance
• Proven ability to lead, develop, and manage a maintenance team
• Experience managing work orders, scheduling, preventative maintenance, and inventory
• Strong troubleshooting and problem-solving skills across multiple trades
• Comfortable using smartphones, mobile apps, and systems for communication and operations
• Strong communication and customer service skills
• Active, valid driver’s license and a personal vehicle
• Ability to live within a reasonable commuting distance to support on-call needs
• HVAC / EPA / CFC certification required

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If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.