Service Manager

Lead the Team. Drive Maintenance Excellence

Are you someone who embodies a “Whatever It Takes” attitude? If so, we want you to be part of our dynamic team. As a Service Manager, you’ll play a key role in maintaining the physical integrity of our apartment homes, ensuring they meet company standards and comply with all applicable laws.

This full‑time role is ideal for an experienced maintenance professional with strong HVAC expertise who is ready to lead a team while staying hands‑on.

• Interview, hire, and train new team members
• Develop and lead a team of Maintenance Technician through diagnosing problems and providing effective solutions
• Mentor and guide technicians to strengthen their skills across HVAC, plumbing, electrical, appliances, and general maintenance
• Provide expert troubleshooting in areas such as HVAC, electrical, plumbing, carpentry, drywall, exterior structure, and appliance repair
• Be accountable for establishing and managing a 24-hour on‑call schedule, while being available for emergency situations including snow, ice, or other site needs
• Partner with office staff to deliver strong resident service and follow up on maintenance‑related concerns
• Manage and organize inventory of maintenance materials and oversee supply usage
• Establish and maintain preventative maintenance, make‑ready, and daily work order schedules
• Regularly inspect community buildings, including vacant units, to ensure quality and compliance
• Plan, assign, and direct the work of the maintenance team while maintaining operational efficiency

• Base Pay: $26.00 – $30.00 per hour
• Up to 100% Rent Discount
• Property Staff Shared Renewal Commissions – paid monthly
• $300 Morgan Essentials – paid quarterly
• On‑call Appreciation: $15/day for holding the on‑call phone
• Medical, Dental, and Vision benefits
• 401(k) Retirement Plan with Company Match
• Generous paid time off, including 10 holidays per year and sick leave

• Monday – Friday: 8:00 AM – 5:00 PM
• Paid on‑call participation required
• Must be available and prepared for emergency events
• Schedule subject to change based on business needs

• 5+ years of maintenance or related trades experience required
• Strong expertise in HVAC systems, plumbing, and general maintenance
• Proven ability to lead, develop, and manage a maintenance team
• Experience managing work orders, scheduling, preventative maintenance, and inventory
• Strong troubleshooting and problem‑solving skills across multiple trades
• Comfortable using smartphones, mobile apps, and systems for communication and operations
• Strong communication and customer service skills
• Active, valid driver’s license and a personal vehicle
• Ability to live within a reasonable commuting distance to support on‑call needs
• HVAC / EPA / CFC certification required

#AC4603

If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.