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Reservation Agent
Job in
Middletown, Dauphin County, Pennsylvania, 17057, USA
Listed on 2026-06-02
Listing for:
Premiere #1 Limousine Service
Full Time
position Listed on 2026-06-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
It is the primary responsibility of the Reservations Agent to provide exceptional customer service to our clients as you facilitate the reservation process. All duties are to be performed in accordance with company policies, practices and procedures.
DUTIES
* Phone Call Management
* Quick and Accurate Reservations Entry
* Providing Excellent Customer Service to all Clients
* Providing Dispatch Support
* Upselling Packages and VIP Services
* Trip Management and Administration
QUALIFICATIONS
* Knowledge of local area and routes strongly preferred
* Excellent attention to detail required
* Excellent customer service skills required
* 40 WPM typing skills required
* Education:
High School Diploma or equivalent required
* Experience:
1-3 years related experience preferred
* Certification/Licensure: N/A
* Software/Hardware:
An understanding of approved company software.
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