Director of Capital Projects and Facilties

Position:
Director of Capital Projects & Facilities

Department:
Operations

Reports to:

VP of Sustainability, Operations and Logistics

Status:
Exempt

Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve.

Summary

Plans, directs, and coordinates construction, remodeling, facilities operations, and maintenance across Goodwill Keystone Area (GKA) territory. Responsible for managing new retail store buildouts, remodels, and major capital projects. Leads complex projects from property acquisition through completion, ensuring all locations meet operational, safety, and brand standards. Supervises a team in facilities and maintenance and coordinates multiple vendors and contractors simultaneously.

Duties and Responsibilities

* Hires, orients, trains, develops, coaches, evaluates performance, disciplines, and, when necessary, terminates facilities staff. Ensures job descriptions are maintained and updated, establishes performance expectations, and maintains appropriate staffing levels to support operational and capital project needs.

* Plans, directs, and oversees the daily maintenance and repair of all facilities, buildings, grounds, and related equipment across multiple locations. Develops and implements work plans, schedules, and preventive maintenance programs. Assigns facilities personnel to maintenance, repair, and renovation duties while ensuring excellent internal and external customer service.

* Directs strategic site selection in partnership with Real Estate brokers and executive stakeholders; conducts comprehensive feasibility studies and due diligence for acquisitions or leases to align the portfolio with the organization's five-year strategic growth objectives

* Spearheads the full real estate lifecycle for new developments, managing complex projects from initial property acquisition and lease negotiation through to operational commissioning and final turnover.

* Plans, coordinates, and oversees new store construction, retail remodels, and major capital projects from lease or property acquisition through final turnover to operations. Works closely with internal partners, including Finance, Retail Operations, and Purchasing & Facilities, to coordinate all construction and capital activities across the organization.

* Responsible for the negotiation of leases and renewals for existing locations whose leases are expiring; taking into considering market trends and property conditions; and negotiating landlord property improvements as part of new and extended lease term.

* In conjunction with GKA Real Estate Attorney, for all purchased properties file for and obtain real estate tax exemption under the PA Purely Public Charity Act with the counties; if needed, due to appeals and potential threats, negotiate PILOT programs with townships and school districts.

* Directs contracted construction and special projects to ensure adherence to approved plans, specifications, budgets, timelines, and organizational standards. May prepare construction specifications or scopes of work, obtain guidance from architects and engineering consultants, assemble and analyze bids, negotiate contracts, and submit recommendations to company leadership.

* Coordinates with local, state, and federal agencies to secure required permits, inspections, and approvals. Conducts site visits to monitor progress, quality, safety, and compliance with building codes, ADA requirements, and other applicable regulations.

* In collaboration with Finance and our architect, ensure our proposed use and site plan design for potential new locations comply with municipal zoning ordinances, and conduct preliminary outreach to municipalities to proactively gather feedback on their receptiveness and likely approval of our plans.

* Purchases building, maintenance, and construction-related supplies, materials, machinery, equipment, and furnishings. Maintains inventory of frequently used supplies and oversees asset management and lifecycle planning.

* Negotiates and manages vendor and contractor relationships to secure favorable pricing, terms, and service levels. Vendors may include, but are not limited to, HVAC, electrical, plumbing, pest control, landscaping, snow removal, janitorial, floor care, and roofing services.

* Maintains all records, documentation, and certifications required by federal, state, local, and insurance regulations, including project documentation, contracts, permits, inspections, and compliance records.

* Plans and administers the facilities and capital projects budget. Reviews prior fiscal year expenditures and proposed capital and facility improvements to prepare annual budget estimates. Ensures operations remain within approved budget parameters and controls expenses through detailed analysis of revenue and expense reports.

* Conducts and participates in…