Hybrid Direct Support & Front Desk Pro

Job Title: Direct Support Professional (DSP) / Front Desk

Location: Middletown, RI

Schedule: Monday–Friday, First and Third Shifts

Arbor Associates is seeking a reliable and adaptable Direct Support Professional (DSP) to support a program in Middletown, RI. This hybrid role combines front desk responsibilities with direct care support, making it a great fit for someone who enjoys both administrative coordination and hands‑on client interaction. The ideal candidate is organized, professional, and comfortable shifting between responsibilities as program needs evolve.

• Serve as the first point of contact at the front desk, greeting visitors, answering phones, and directing inquiries
• Maintain a professional and welcoming environment for clients, staff, and guests
• Support administrative tasks including documentation, scheduling support, and general office coordination
• Provide direct care support to individuals in the program, including assistance with daily living activities and engagement
• Ensure accurate and timely documentation in compliance with program and state requirements
• Communicate effectively with team members to ensure continuity of care and coverage
• Step into DSP shifts as needed to support program operations