Business Development Associate

Location: TBD

Department: Retail - TBD

General Business

Hours:

M-F: 9:00 a.m. – 5:00 p.m.

Shift: 35 hours per week. Eligible for approved overtime.

Managed by (Title): Branch Manager and/or Assigned Retail Loan Officer

Compensation: $19.23 - $25.00 per hour + bonuses

FLSA Status: Non-Exempt

Last Updated: 10/2/25

When a top producing Branch Manager or Retail Loan Officer achieves a production level that exceeds the time and effort available from one individual, he or she may choose to build a team of support staff. The Business Development Associate is responsible for many Loan Officer activities for the loan origination team. Through professional persistence, the Business Development Associate maintains a strong client referral base by selling the firm’s loan products and services to meet the needs of its client base such as realtors, builders, home buyers, CPA’s, financial planners and others.

In essence, the Business Development Associate is responsible for supporting the growing team’s production.

• Education: Minimum of a high school diploma required. College Degree in Business or Finance preferred, but not required.
• Experience: Minimum 1+ years of loan originator experience, loan officer assistant experience, or strong sales experience with demonstrated potential to transfer skills to mortgage origination. Minimum of 1+ year of marketing experience in sales environment. Experience supporting a manager on a day-to-day basis or experience as an executive assistant.
• Skills: Detail oriented with strong follow‑up skills. Interpersonal skills that forge professional relationships and support, strong oral, verbal and written communication skills. Ability to read, write and communicate at a level consistent with the requirements of this position and to generate independent leads for new business. Knowledgeable and articulate regarding all aspects of the loan products offered such as FHA/VA, FHLMC, FNMA, JUMBO and all other Area, City, State, County and National loan programs that the company offers.
  
  Strong skillset in social media marketing and ability to gain customer interaction with such marketing techniques.
• Systems: Experience using Empower Loan Management Software preferred but training is provided. Other systems/platforms used daily such as Microsoft Office Suite, Adobe, Docu Sign, Social Media and more.

Participate in additional training on sales, technology, products, procedures and pricing on an ongoing basis. Complete annual training as required by company policy and law on an annual basis in a timely manner.

• Establish, develop and maintain client referral relationships with Realtors, builders, developers, CPA’s, financial planners and make sales calls on potential or existing customers to develop new business and/or retain existing business.
• Successfully manage marketing on social media for assigned Loan Officer or Branch Manager.
• Receive incoming business from assigned Loan Officer or Branch Manager and address appropriately on behalf of manager.
• Keep informed of trends, changes and developments in the local real estate market and competitor activity.
• Stay up-to-date with changing rules, regulations and guidelines from FNMA, FHLMC, FHA and VA plus other investors and agencies.
• Maintain knowledge of all origination, processing, appraisal, underwriting and closing requirements for both company and investor guidelines pertaining to both government‑insured and privately‑insured mortgages.
• Negotiate price, terms and conditions with mortgage lenders.
• Maintain a professional image and standards consistent with company policies and procedures.
• Coordinate customer interaction and interface with all parties involved on each loan from application to closing, including: counseling and pre‑qualifying potential home buyers; collecting a complete loan application; obtaining all necessary support documents and appropriate fees and lock‑in information; monitoring loan status and ensuring conformity with terms; communicating loan status promptly; obtaining loan documentation after closing; following through on all professional conditions and…