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Guest Experience Concierge

Job in Middletown, Newport County, Rhode Island, 02842, USA
Listing for: Highgate
Full Time position
Listed on 2026-07-10
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 15 - 20 USD Hourly USD 15.00 20.00 HOUR
Job Description & How to Apply Below

Highgate Hotels is seeking a Guest Service Agent to provide attentive front desk service during check-in, stay, and checkout, while maximizing room revenue and occupancy.

You will greet guests, answer inquiries about services, manage reservations using the Front Desk system, and assist with packages and messages, while promoting hotel promotions and guest programs.

Applicants should maintain a warm, professional demeanor and be able to multitask in a fast-paced environment.

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