Case Manager

Job Description

FSRI is always looking for candidates that want to make a positive impact on the community!

Position Summary:

Responsible for providing case management services to families experiencing homelessness in the Permanent Supportive Housing Program. Initiates intervention strategies that will assist the families/clients with accessing necessary services to improve their self-sufficiency and secure more permanent housing. Assist clients in accessing mainstream benefits and with coordination with community resources. Support landlord relationships, and client success during time in permanent supportive housing program.

This position is based on-site at Lucy’s Hearth in Middletown, RI. While the office is located at Lucy  Hearth, the role also involves working with and visiting families in their apartments, which are located at various sites across Aquidneck Island. Participates in rotating on-call duties as assigned.

• Associates degree in human services (psychology, social work, marriage/family, etc.) or equivalent combination of education & experience required.
• Experience working in diverse settings with people across all socio-economic spectrums and a wide variety of personalities and roles - staff, residents, local agencies, contractors, lenders, etc.
• Excellent organizational, computer skills, and customer skills required.
• Possession of a valid driver’s license, reliable vehicle and auto insurance required.
• Bilingual/ASL skills are compensated by an additional 6%, above base pay.
• Multilingual skills are compensated by an additional 8%, above base pay.

Don’t meet every single requirement? Here at FSRI, we’re dedicated to building a diverse and inclusive workplace. If you’re excited about one of our career opportunities, but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyways. You may be the perfect fit for this or another opportunity!

We offer our employees a comprehensive benefits package that includes health, dental and work life benefits.

Only together can we continue to grow and make a difference in our communities.

Join our FAMILY today!

Family Service of RI (FSRI) is a statewide organization with a 130 year track record of improving the health and well-being of children and families. We are passionate about our mission to advance opportunity and hope. FSRI’s diverse and inclusive teams – working across the Health, Healing, Home and Hope divisions, are experts in their fields, delivering strategies to positively impact lives.

We provide services statewide, and currently operate in three locations in Providence; and four locations in East Providence, Smithfield and North Smithfield.

Family Service of Rhode Island provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

FSRI determines pay based on a candidate's relevant and transferable experience, certifications, licenses, degree and language ability.

$0.00 - $0.00

There is 1 position available at this time.

Monday, February 09, 2026 through Thursday, April 09, 2026

Education is the most powerful weapon you can use to change the world for the better

Marian Wright Edelman

• In 1864 - Rebecca Lee Crumpler becomes the first Black woman to receive an M.D. degree. She graduated from the New England Female Medical College
• In 2009 - Edward Kennedy "Duke" Ellington becomes the 1st African American to appear on an American coin, the District of Columbia commemorative quarter