IICAPS Case Manager

Newport Mental Health (NMH) is a progressive high‑energy organization that uses state of the art person‑centered recovery approach to help individuals recover from mental illness and substance use disorders. NMH extends its trauma‑informed evidence‑based services to children, adolescents, families, and adults. Our services vary from outreach, specialized program, mental health, school‑based therapy, substance use therapy, community‑based therapy, and outpatient clinic.

Mission‑ Aligned: You are excited to be a part of Newport Mental Health’s mission to improve the lives of our clients living and working in Newport County by providing the highest quality of care.

Ally: You intentionally foster belonging, personal growth, and empowerment for all. You are a strong advocate for the BIPOC, LQBTQIA+, Woman, Veteran, and other underrepresented communities.

Solution Oriented: You are driven to think of different approaches to narrow the gap which leads to positive and effective changes.

Time Management: You are a conscious planner and a thoughtful decision maker who adheres to deadlines.

• Excellent Health and Dental Insurance.
• Vacation, Sick and Personal time accrued biweekly.
• Up to 11 Paid Holidays.
• Retirement program through Mutual of America.
• Additional supplemental insurance programs.
• Employer paid life insurance.
• Flexible spending account (FSA) and dependent care (DCA) spending accounts.

We are seeking an experienced case manager to join our IICAPS team in the Children's Services Department. The IICAPS Case Manager is responsible for actively engaging and collaborating with clients to reduce barriers to achieving positive outcomes in critical areas of life.

• Participate in daily team meetings to review client visits, concerns, and coordinate care.
• Attend meetings with clients to assist with developing recovery goals with plans to overcome potential obstacles.
• Provide support with understanding medications and find solutions to challenges such as transportation to appointments, grocery shopping or communication with Social Security for benefits.
• Communicate with client families and support members as part of the client’s recovery plan.
• Ensure client housing needs are stable, including facilitating applications with Housing Authorities.
• Participate in individual or group supervision for therapeutic and problem‑solving techniques.

• Associate’s degree required; bachelor’s degree preferred. Degree in Human Services field preferred.
• 2+ years of experience in the Human Services field preferred.
• Valid Driver’s License with reliable transportation to travel to facilities across the area.
• Exceptional verbal and written communication skills, with the ability to engage effectively with diverse audiences.
• Strong organizational skills with the ability to prioritize work and meet deadlines.
• Self‑motivated, independent, and adaptable in dynamic work environments.
• Collaborative mindset with the ability to work well within multidisciplinary teams.
• Problem‑solving skills with the ability to apply critical thinking in client care situations.

Newport Mental Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.