Consumer Loan Officer

Consumer Loan Officer

Join a team that helps members achieve their financial goals every day! Dow Credit Union is looking for a Consumer Loan Officer who thrives on building relationships and guiding members through their lending journey.

Would you like a supportive organization that invests in its employees? Do you want to build a long-term career in the people helping people industry with an established and award-winning company? If so, please read on!

This position earns a competitive minimum starting hourly pay of $24
. We provide terrific benefits
, including quarterly and annual incentives, medical, dental, vision, a 401(k) plan, paid holidays, and paid time off (PTO).

In 1937, the country was still in the throes of a severe economic depression that underscored the need for a workable financial plan to enable Dow employees to save for emergencies and obtain convenient, low-cost credit. Two Dow employees heard about the credit union movement, and the rest is history. Today, we serve more than 81,000 members and have over $2.3 billion in assets.

Our goal has always been to serve our members to the best of our abilities and provide them with the best value for their money. Every day, we continually strive to improve our level of service by keeping our focus on our members.

In order to do this, we have to hire and retain loyal, team-oriented employees who have genuine care and concern for our members and conduct themselves with integrity and professionalism. That's why we offer competitive pay
, excellent benefits
, and a positive work culture
. We truly respect each other and actively encourage diversity, equity, and inclusion (DEI). We are an equal-opportunity employer.

Consumer Loan Officer

• Assist members in identifying personal lending needs and present the best loan options
• Take applications online and in person, evaluate creditworthiness, and make sound credit decisions
• Create loans within established authority while adhering to lending policies
• Counsel members on credit issues and loan products
• Maintain accurate documentation and manage the loan pipeline
• Collaborate with internal departments and external partners (dealers, insurers, Visa, etc.)
• Actively cross-sell additional credit union services

• 2-3 years of consumer lending or related experience
• Strong understanding of loan processing, regulations, and member service
• Ability to make confident credit decisions and handle confidential information professionally
• Excellent verbal and written communication skills
• High school diploma or equivalent required

• Be part of a values-driven team focused on financial well-being and service excellence
• Access growth opportunities and support to advance your career
• Enjoy competitive pay, benefits, and a collaborative environment

At Dow Credit Union we're committed to supporting our members and employees. We offer a collaborative work environment, opportunities for professional growth, and a mission-driven culture where your contributions make a difference.