Patient Care Monitor Technician

Summary

This position will provide continuous observation and surveillance of assigned patients and alert floor staff of any behaviors requiring intervention.

• Maintains visual observation of patient(s) at all times. Verbally redirects patient(s) from engaging in any at‑risk behaviors. If this is not successful, incumbents will summon floor staff to assist. Provides floor staff with information in a timely fashion regarding patient safety issues, particularly when a patient appears to pose a threat to themselves or others. Participates in the collaborative identification and reporting of patient safety issues in accordance with policies and procedures.
  
  Collaborates with co‑workers to create a safe environment for patients. Seeks assistance with removal of any potential safety hazard from room and reports findings to appropriate staff members. The two‑person team alternates video monitoring with on‑unit patient rounding to validate remote monitoring safety measures in person. The rounder additionally eliminates adverse events and allows staff to feel supported in the care of a virtually monitored patient.
  
  Supplemental rounding will be performed with intentions to decrease events specifically with high‑falls‑risk patients.
• Answers patient questions within scope of practice and directs other questions to appropriate floor staff.
• Participates in shift report with on‑coming staff. Reviews pertinent patient information and behaviors.

• Maintains patient dignity and privacy. Provides excellent customer service: demonstrates professionalism and courtesy at all times.
• Supports the mission, goals, policies and standards of nursing.
• Medical Center and unit policies and work rules are recognized, supported and implemented.

Credential: BLS:
Basic Life Support

Equivalent

Experience:

Within 3 months of hire or transfer

Credential: PCT: MMH PCT/CNA/EMT/LPN Certification

Equivalent

Experience:

Must hold an internal Mid Michigan Health Patient Care Technician certification or a current State of Michigan registry document as a Certified Nursing Assistant (CNA) or completion of Emergency Medical Technician (EMT) certification culminating in licensure in the state of Michigan or completion of an accredited Licensed Practical Nurse program culminating in licensure in the State of Michigan. Effective 11/22/2019, we can also accept a Medical Assistant with the following:
Registered Medical Assistant (RMA) through American Medical Technologist (AMT), Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA), OR equivalent Medical Assistant Credential such as Certified Clinical Medical Assistant (CCMA), etc.
* For current PCT’s with an expired CNA certification, EMT certification, or a lapsed LPN license, an opportunity to achieve an internal Mid Michigan Health Patient Care Technician certification will be offered*

Credential: TEAM ADVANCED:
Techniques for Effective Aggression Mgt

Equivalent

Experience:

Within 6 months of hire or transfer (Employees who are in this position on or before 12/31/2023 will have 24 months to complete this certification)

HIGH

• Knowledge of reading, writing, math, and computer skills. Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner.
• My Michigan Health is a technology‑driven organization and employees need to demonstrate competency in Microsoft® Windows. An employee may be required to participate in further learning opportunities offered by My Michigan Health.
• Knowledge of medical terminology.

• Exposure to stressful situations, including those involving public contact, as well as trauma, grief and death.
• Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
• Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in…