Medical Assistant Non-Certified- Orthopaedics Campus Ridge; Midland

Summary

Under direct supervision of the provider, will be responsible for patient assessment and care, and maintaining appropriate documentation. This position must have basic knowledge of specialty and/or primary care and be able to assess, plan, implement and evaluate care for patients. It is responsible for coordinating care to assure high quality compassionate patient care is provided. They will maintain and oversee patients at office locations and act as liaison with other organizations and departments.

The role may require ordering all medical, pharmacy, and office supplies to manage patient care. Compliance with My Michigan Health policies, OSHA guidelines, CLIA regulations and other applicable agencies is required. They will coordinate with and train new employees, students, and float staff as needed. The clinical person will provide patient education, assist with specialty care modalities, symptom management, be available for emergencies, monitor compliance and effects of care management with high‑risk patients, educate on prescriptions, teach patients and families about medication and side effects, and coordinate continuity of care with other providers.

General office duties (typing, filing, telephone, computer and office equipment) may also be performed as required.

• (30%) Triages all calls, schedules daily urgent/emergent add‑ons, receives and relays test results. Supports, directs and refers patients for consults and/or testing and insurance pre‑certification and documentation.
• (30%) Greets patients and/or family, performs routine pre‑examination procedures including vital signs, assessing and recording objective and subjective data concerning presenting condition. Updates and maintains an accurate patient record by performing but not limited to orders reconciliation, secure messaging (if available) and other tasks as assigned. Performs medication reconciliation, enters allergy reaction type, processes refills within the scope of their certification.
• (20%) Assists provider with examinations and procedures.
• (20%) Prepares and cleans the patient area, sets up equipment, cleans and facilitates room set up after a procedure. Disposes of contaminated supplies and sterilizes medical instruments.

• Provides complete patient assessment as indicated within the scope of the practice.
• Performs patient care measures including injections, minor dressing changes, and obtaining blood specimens. In some practices may be required to demonstrate competency to assist with procedures such as electrocardiogram (EKG), pulmonary function test (PFT), ankle brachial pressure index (ABI), and non‑stress test (NST).
• Assists in maintaining a clean and safe environment for patients and co‑workers. If applicable, may be required to travel to satellite clinics.
• Understands necessary computer functions in the office setting: MAPS, MCIR Practice Management, Electronic Medical Records, LIS, Emageon, dictation systems, and any other necessary programs to assist providers and staff.
• Demonstrates critical thinking for patient management.
• Maintains a high level of confidentiality and ensures patients’ rights in accordance with proper procedures and in compliance with HIPAA.
• May be asked to perform clerical duties such as filing out insurance forms, correspondence, arranging hospital admission, answering the telephone, updating/filing patients’ medical records. Orders supplies and medications.
• Maintains a system for accurately documenting and coding in the medical record as appropriate and per policy. Participates in annual review for quality and completeness as necessary.
• Provides for the age‑specific needs of the population served according to department standards and…