Site Technology Lead

Site STS Technology Lead

Duration:
Contract - 6-12 months

Pay Rate Range: $30- $36/HR

Location:

Fully onsite in Midland, MI

• Provide onsite and virtual support for infrastructure and application issues
• Deliver excellent customer service to users, leaders, and visitors
• Work with operations and business leaders to improve processes and services
• Support and manage local IT projects and global rollouts
• Maintain workstation compliance and reduce defects
• Assist with audits, budgets, vendor coordination, and IT asset management
• Help maintain the site disaster recovery plan
• Identify opportunities for continuous improvement
• Provide occasional support to other locations

• Bachelor’s degree in IT, Engineering, or equivalent experience
• Strong communication and customer service skills
• Ability to explain technical issues in simple terms
• Experience with IT support/service delivery (ITIL)
• Experience with Microsoft Intune
• Hands on support for workstations, tablets, smartphones, LAN/Wi-Fi, and VPN
• Ability to work independently and collaborate with all levels of the organization
• Knowledge of Windows OS (XP–Win
  10), O365, SAP, server basics
• Experience with iOS/Android device support
• Understanding of IT asset lifecycle management
• Lean Six Sigma or process improvement experience

Peoplelink LLC, a leader in the staffing industry for the past 33 years, continues our vision of ‘linking’ communities through employment. Team Soft’s dedication to the safety, health & well-being of our associates, clients and communities remains our #1 priority. Team Soft is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at all levels of the organization.