Quality Assurance Manager

We’re hiring a Quality Assurance Manager at the Savant Group at our Midland, Michigan headquarters.

You’ll lead and continually improve the Quality Management Systems supporting our ISO 9001-certified manufacturing operations, ISO 17034-accredited reference material production activities, and ISO/IEC 17025-accredited testing laboratory. This is a hands‑on leadership role with responsibility for audits, corrective actions, supplier quality, non‑conforming materials, quality metrics, document control, and continuous improvement.

This role is ideal for an experienced quality professional who can balance compliance with practical business needs, develop quality personnel, work effectively across departments, and confidently address issues that may affect product quality, laboratory results, customer requirements, or accreditation.

The Savant Group isn’t a just one company—it’s a group of specialized businesses that solve complex, technical problems for customers around the world. Headquartered in Midland, Michigan, our companies—Savant Labs, Tannas Company, King Analytics, and the Center for Quality Assurance—build and support precision equipment and testing services used across lubrication, transportation, manufacturing, and energy industries.

What matters more than what we do is how we do it.

You’ll provide leadership and oversight for our integrated Quality Management Systems and help ensure our products, reference materials, manufacturing processes, and laboratory results meet applicable customer, certification, accreditation, regulatory, and company requirements.

You’ll lead Quality Assurance personnel and work closely with Operations, Manufacturing, Laboratory, Engineering, Procurement, suppliers, customers, auditors, and executive leadership.

Your mission will be to strengthen quality across the organization, identify and address risk, promote accountability, and help teams continuously improve how work is performed and documented.

• Lead, maintain, and continually improve Quality Management Systems supporting ISO 9001, ISO 17034, and ISO/IEC 17025 requirements
• Supervise, coach, and develop Quality Assurance Technicians and other assigned quality personnel
• Coordinate certification, accreditation, customer, and other external audits
• Serve as the primary quality liaison during audits and ensure findings and required follow‑up actions are addressed on time
• Develop and manage the internal audit program, including audit schedules, reports, corrective actions, and effectiveness reviews
• Oversee quality manuals, procedures, work instructions, forms, specifications, records, and other controlled documentation
• Administer nonconformance and corrective‑action processes, including containment, root‑cause analysis, action planning, implementation, and effectiveness verification
• Oversee quality controls for incoming materials, in‑process work, final product acceptance, laboratory quality control, and nonconforming products or materials
• Manage quality‑related customer complaints and coordinate timely investigations, responses, corrective actions, and trend reporting
• Manage supplier‑quality activities, including supplier qualification, performance monitoring, audits, Production Part Approval Processes when applicable, and Supplier Corrective Action Requests
• Establish and monitor quality objectives and key performance indicators, analyze trends, and communicate significant risks and recommended actions to management
• Coordinate management review activities and monitor assigned actions through completion
• Collaborate with Engineering, Manufacturing, Laboratory Operations, and Procurement on design reviews, process changes, product development, validation, and quality planning
• Oversee quality‑system requirements related to the calibration, verification, maintenance, and control of inspection, measuring, and laboratory equipment
• Facilitate risk assessments, product and process Failure Modes and Effects Analyses, change‑control reviews, and preventive quality‑planning activities
• Support quality‑related employee training and maintain required competency and qualification records
• Promote…