Store Support, Customer Service Rep

Overview

Store Support role at The Home Depot
. Associates in Store Support perform a variety of non-sales functions to support store operations and customer satisfaction.

• Ensure an outstanding customer order fulfillment experience.
• Assist customers in the lot and direct customers to store departments or merchandise as needed.
• Provide administrative services and support for store operations.
• Interact directly with customers or vendors when required, respond to product order status questions, and support program compliance.
• Work cooperatively with other associates, vendors, and carriers; maintain focus on store-specific business objectives with minimal supervision.

• Detail-oriented with proven time management skills.
• Ability to work cooperatively with others and respond to operational concerns.
• Demonstrates integrity and a high level of professionalism.
• Willingness to perform a variety of non-sales tasks as part of the role.

Employment type:

Full-time (at times, roles may include office, order fulfillment, lot, or customer service responsibilities).