Shipping Manager

The Shipping Manager is responsible for leading all shipping and outbound logistics operations to ensure the timely, accurate, and cost-effective delivery of products to customers and end users. This role provides strategic direction and day-to-day leadership for the Shipping Department, overseeing Shipping Team Leaders, Logistics Specialists, and Shipping Operators.

The Shipping Manager collaborates cross-functionally with Production, Scheduling, Materials, and Account Management teams to align shipping activities with production schedules and customer expectations. This position drives continuous improvement, ensures safety and quality standards are met, and is accountable for overall department performance.

• Provide leadership, direction, and coaching to Shipping Team Leaders, Logistics Specialists, and Shipping Operators
• Establish clear expectations and ensure accountability for performance, safety, and quality standards
• Conduct Job Performance Evaluations (JPEs), provide feedback, and manage disciplinary or corrective actions as needed
• Foster a culture of teamwork, respect, and continuous improvement

• Oversee daily shipping operations, including scheduling, loading, and outbound logistics coordination (domestic and international)
• Manage relationships with carriers, freight forwarders, 3PLs, and customs brokers
• Ensure all products are shipped accurately, on time, and in accordance with customer requirements
• Coordinate carrier selection, delivery schedules, and shipment logistics
• Monitor and optimize shipping processes, workflows, and dock activity to maximize efficiency and throughput
• Ensure proper documentation, including bills of lading, packing lists, and tracking information

• Collaborate closely with Production, Scheduling, Materials, and Account Management to align shipping priorities with production output and customer deadlines
• Communicate shipping status, delays, and schedule changes to internal teams and stakeholders
• Support rapid response and priority shipments to meet customer demands

• Ensure compliance with all company, federal, and state safety regulations and policies
• Promote and enforce Lean Manufacturing and 6-S standards within the department
• Monitor quality standards to ensure products are shipped correctly and without damage
• Maintain a safe, clean, and organized work environment

• Monitor department metrics including on-time delivery, productivity, accuracy, and safety
• Identify opportunities to improve processes, reduce waste, and increase efficiency
• Assist in freight optimization and cost reduction strategies
• Help us build systems and capabilities that scale as fast as our growth
• Lead or participate in Lean initiatives and continuous improvement efforts
• Develop and implement process improvements to enhance operational performance

• Develop staffing plans and allocate resources to meet production and shipping demands
• Assist in budgeting, cost control, and evaluation of freight and carrier programs
• Maintain accurate records and generate reports related to shipping performance and operations
• Participate in planning meetings and support strategic initiatives
• Work in an extremely safe manner, following all safety rules and regulations.
• Support and uphold the company’s values – Teamwork, Integrity, Positive Attitude, Achievement and Growth.
• Develop teamwork by establishing and maintaining effective working relationships with all employees and business contacts.
• Exhibit respect and truthfulness in every interaction, while doing what we say we’ll do.
• Work with enthusiasm, remain optimistic, and seek innovative solutions to problems.
• Work with focus, discipline and a sense of urgency to accomplish personal, professional and company goals.
• Demonstrate an intolerance for complacency and fearlessly pursue new opportunities and innovations.
• Understand, embrace and adhere to the principles of continuous improvement.
• Maintain an acceptable attendance record.
• Perform other duties as assigned.

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