Account Director
Listed on 2026-02-28
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Business
Operations Manager
Account Director - Minerals
At Enverus, we’re committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world. We are the most trusted energy‑dedicated SaaS company, with a platform built to maximize value from generative AI, and our innovative solutions are reshaping the way energy is consumed and managed. By offering anytime, anywhere access to analytics and insights, we’re helping our customers make better decisions that help provide communities around the world with clean, affordable energy.
The energy industry is changing fast. But we’ve continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power and utilities, to oil and gas and financial institutions. Our solutions create more efficient production and distribution, capital allocation, renewable energy development, investment and sourcing, and help reduce costs by automating crucial business operations.
Of course, this wouldn’t be possible without our people, which is why we have built a team of individuals from a diverse range of backgrounds.
Are you ready to help power the global quality of life? Join Enverus, and be a part of creating a brighter, more sustainable tomorrow.
The Customer Success Manager for MineralsThe Customer Success Manager for Minerals manages a book of business that includes renewals, expansions, forecasting accuracy, and long‑term customer outcomes. This role blends account management, commercial ownership, and deep industry understanding of minerals and royalties workflows. You will work with customers throughout their lifecycle to ensure adoption, ROI, and consistent year‑over‑year revenue performance.
Performance Objectives- Customer Outcomes and Adoption – Lead onboarding, training, workflow alignment, and ongoing product adoption across minerals‑focused accounts.
- Partner with Technical Advisors to connect customer pain points to analytics, market intelligence, valuation tools, and workflow automation.
- Drive measurable ROI for clients focused on asset valuation, portfolio optimization, land data, activity monitoring, and operational efficiency.
- Partner with Customer Education to identify opportunities to deepen adoption within each account.
- Own all renewals, expansions, and growth motions within your assigned accounts.
- Maintain pipeline visibility for upgrades, expansions, and cross‑product expansion across the Enverus minerals suite.
- Conduct structured QBRs that tie customer objectives directly to platform results.
- Identify whitespace opportunities tied to minerals market challenges including valuation precision, deal sourcing, competitive intelligence, and land workflow automation.
- Maintain an accurate renewal and upsell forecast on monthly, quarterly, and annual timelines.
- Track health indicators, at‑risk accounts, renewal timelines, and expansion opportunities in Salesforce.
- Provide regular visibility to leadership around committed, upside, and at‑risk revenue.
- Manage complex contract renewals including multi‑year agreements and pricing discussions.
- Navigate minerals organizations including executives, land teams, finance groups, and investment committees.
- Lead commercial conversations with clear alignment on value delivered and future growth potential.
- Minimum 5 years of experience managing accounts within energy, ideally minerals, royalties, land, private equity, or upstream analytics.
- Strong understanding of the minerals and royalties value chain, including valuation, market activity, transactions, and portfolio management.
- Experience working in a B2B SaaS environment with recurring revenue models and ongoing value delivery.
- Proven success owning a renewal and upsell quota and delivering consistent ARR performance.
- Demonstrated ability to run both retention and growth motions including discovery, upgrade positioning, risk mitigation, and closing.
- Experience forecasting accurately and managing enterprise…
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