Front Desk Staff

Compensation: $14.00 per hour

Minimum Age: 18 years of age or older

As a Front Desk Associate, you will handle a dynamic mix of customer service and administrative tasks. Your core responsibilities will include:

• Creating Warm Welcomes:
  Greet members, guests, and athletes with an enthusiastic, friendly, and professional attitude, making everyone feel valued and at home.
• Streamlining Communication:
  Act as the primary hub of information. Answer phone calls, and handle in person inquiries about our programs, memberships, and schedules with clarity and care.
• Growing Our Community:
  Assist new and returning members with where to go for sign-ups, renewals, account updates, and processing payments.
• Organizing Operations:
  Maintain clean, organized, and professional front desk and lobby areas. Keep digital databases and physical records up to date to ensure seamless daily operations.
• Supporting the Team:
  Collaborate with coaching staff, instructors, and management to support day-to-day facility needs, contributing to a smooth and positive experience for all.

We are seeking reliable, detail-oriented individuals who have a genuine passion for helping people and understand that punctuality and dependability are of the utmost importance. Our community relies on us, and we will rely on you.

Required Qualifications:

• Education:
  
  High school diploma or GED equivalent.
• Age Requirement:
  Must be at least 18 years of age.
• Technical
  
  Skills:
  
  Basic proficiency in Canva, Microsoft Word, and Microsoft Excel.
• Communication:
  Exceptional verbal and written communication skills with a customer-first mindset.
• Work Ethic:
  Reliable, punctual, and able to work independently while managing multiple tasks in a fast-paced environment.

We are currently hiring for a part-time position Mondays - Thursdays from 3pm – 7pm.