PT Learning Specialist; Tutor - Business Computer

Position: PT Learning Specialist (Tutor) - Business Computer Applications
The Chap Success Center Tutor supports Midland College students by providing academic assistance for Business Computer Applications. Tutors help students strengthen their understanding of course content, develop effective study habits, and build confidence as independent learners. This position is student-centered and focuses on guiding students through the learning process rather than simply providing answers.

Tutors work one-on-one and, when needed, in small-group settings to help students review course material, prepare assignments and exams, improve problem-solving strategies, and apply effective academic skills. Tutors are expected to create a welcoming, supportive, and professional learning environment that encourages student success.

Provide one-on-one and small-group tutoring in subject area Assist students with understanding course concepts, assignments, study strategies, and academic expectations

Use open-ended and guiding questions to encourage student thinking, problem-solving, and independent learning

Help students develop effective study habits, time management strategies, note-taking skills, and exam preparation techniques

Reinforce course content without completing assignments or providing answers for students

Complete required tutor training through the Chap Success Center’s certified tutor training program, recognized by the College Reading and Learning Association’s International Tutor Training Program Certification.

Maintain accurate records of tutoring sessions, student appointments, and required documentation

Uphold student confidentiality at all times

Create a welcoming, inclusive, and supportive environment for all students

Refer students to appropriate campus resources when additional support is needed

Assist with academic workshops, study sessions, events, and programming as needed

Collaborate with other tutors, faculty, and Chap Success Center staff to support student learning

Attend required meetings, trainings, and professional development sessions

Help maintain a clean, organized, safe, and productive tutoring environment

Assist with managing center expectations, including appropriate noise levels and shared-space use Report concerns, student issues, or operational needs to the Director of Academic Engagement or designated staff member

Follow all Midland College policies, procedures, and expectations

Perform other duties related to Academic Engagement, tutoring services, and the Learning Resource Center as assigned

Required Qualifications

Demonstrated proficiency in Business Computer Applications, which may include successful completion of relevant coursework with a strong grade, equivalent field experience, professional experience, or other evidence of subject matter competence.

Familiarity with Canvas, Microsoft Office 365, and other common student technology tools

Ability to work effectively with students individually and in small groups

Strong communication, interpersonal, and organizational skills

Strong critical thinking and problem-solving skills

Ability to explain course concepts clearly and patiently

Ability to speak and write clearly in English Ability to maintain professionalism, confidentiality, and appropriate boundaries with students

Basic familiarity with general office equipment and technology

Preferred Qualifications Prior tutoring, teaching, mentoring, or customer service experience

Ability to read and speak Spanish Physical Demands Must be able to remain in a stationary position for extended periods of time Frequent use of a computer, keyboard, and workstation

Use of manual dexterity for office and tutoring-related tasks

Frequent communication with students, employees, and visitors; must be able to exchange accurate information

May occasionally move boxes, materials, or equipment weighing up to 25 pounds

Ability to work a flexible schedule, which may include evenings, weekends, extended hours, and Midland College or community events as needed
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