Service Technician

Job Summary

Must be able to perform all duties of the Service Technician position; including but not limited to collecting water, oil and gas samples; basic SWD water quality testing; delivering chemical in drums and pails; delivering chemical tank and containments; recording and setting chemical rates; updating individual field service report; recording inventory levels; completing lab request forms; placing chemical orders; tank and pump hookup;

completing electronic field recaps.

• Assist in TSA
• Assist in RFQ process
• Complete Single Topic Recommendations
• Hookup Chemical Injection
• Communicate with Customer PIC for field
• Collect Water, Oil, and Gas Samples
• Deliver Chemical in Drums and Pails
• Deliver Chemical Tank and Containments
• Record and Set Chemical Rates
• Update Field Service Report
• Record Inventory Levels
• Place Chemical Orders
• Perform Field Water Analysis and interpret data
• Perform Field Solids Solubility Test
• Perform Emulsion Breaker Testing
• Perform Product Compatibility Testing
• Professionally interact with customer base
• Other duties as assigned

• Ability to multi-task – manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
• Communication skills – reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary; correctly spells commonly used English words and job specific terms; demonstrates exceptionally strong written and verbal communication skills; uses presence and command skills to influence without authority and partner with a diverse group of associates.
• Organizational ability – demonstrates a systematic approach in carrying out assignments; is very orderly and excels at cutting through confusion and turning chaos into order.
• Problem solving skills – demonstrates a strong ability to identify, analyze and solve problems; decisive in handling difficult problems; translates problems into practical solutions and is capable of understanding relationships and dependencies within different metrics and behaviors.
• Client service skills – consistently ensures the client is provided with attentive, courteous and informative service; gains and shows personal satisfaction from delivering great service.
• Intellectual ability – accurately and consistently follows instructions delivered in an oral, written or diagram format; can provide directions; ability to learn on the fly.
• Mathematical ability – ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement and conduct business analytics.
• Computer skills – comfortably and confidently uses a computer and specialized software including but not limited to Microsoft Word, Excel, Access, Outlook, Business Objects, SRC, and Oracle; capable of quickly researching, extracting data and presenting insightful and actionable information to leadership.

• Computer experience
• Basic experience writing and submitting proposals
• Customer service experience; must interact well with customers
• Advanced operator experience is required

We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential.

• Individual development, on-the-job training, and development programs designed to help our employees grow in their careers.
• Paid parental leave
• Education assistance program
• Employee assistance program
• Various healthcare plan options as well as 401(k)

Brenntag and its subsidiary companies will provide equal employment opportunities to all applicants without regard to any category protected by federal, state or local law, including as applicable, applicant’s actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression (including transgender status), gender (including pregnancy, childbirth, lactation and related medical condition), genetic information, military service, national origin, ancestry, citizenship status, age, veteran status, physical or mental disability,…