Senior Technical Service Engineer - Oil & Gas

Position:
Senior Technical Service Engineer - Oil & Gas

Location:
Ideally, the ideal candidate is located in Midland, Texas (preferred), Houston, Texas. Candidates based in Oklahoma and Louisiana will also be considered.

Territory:
You will be supporting customers based out in Texas, Louisiana and Oklahoma - about 50% of travel is expected.

Status:
Full-time, permanent (1). This is a newly created opportunity!

Calling out Chemical or Petrochemical Engineers! We are currently seeking a Senior Technical Service Engineer to join our team in Texas! In this pivotal role, you will serve as a trusted technical expert, delivering high-value engineering support to drive the performance and growth of Quadra's Energy Group product portfolio. If you are looking to make a meaningful impact in the gas processing industry, this is an excellent opportunity to do so.

Reporting to the North American Technical Services Manager, the Senior Technical Service Engineer provides advanced technical support to customers, lead technical training initiatives, and collaborate closely with commercial teams and clients to optimize plant performance and process efficiency.

This role is ideal for a professional who thrives as a subject matter expert on our amazing products and services and offer guidance and assistance to internal teams and customers. The candidate should demonstrate a capacity for maintaining a long-term strategic perspective and proficiency in leading strategic discussions. Strong knowledge of gas plant operations and gas treating processes (including amine sweetening and molecular sieve dehydration) is essential for success in this role.

This role is focused on downstream gas processing facilities. We are specifically seeking a Process Engineer with hands-on experience in gas treating and processing (not reservoir, drilling, completions, or production engineering). This role does not involve reservoir engineering, drilling, completions, or upstream production optimization. Candidates must have experience working with gas once it is processed at surface facilities.

We put people first so that together, we can reimagine the possibilities!

Founded over 50 years ago, Quadra has grown into a thriving organization of more than 550 employees across North America. Throughout our history, we have built our success on strong relationships, entrepreneurial spirit, and a people-first culture. At Quadra, we take pride in fostering an engaging, collaborative, and family-oriented environment while offering the autonomy and flexibility that help our employees succeed.

Recognized as a Great Place to Work®, we are committed to creating an environment where our people feel valued, supported, and empowered. You will be surrounded by passionate, innovative, and knowledgeable colleagues who are eager to collaborate and share their expertise.

Today, Quadra is one of North America's leading distributors of chemicals and ingredients, with facilities across Canada and in select markets in the United States. While we continue to grow, our long-standing commitment to our employees, partners, and customers remains at the heart of everything we do. If you are driven by excellence and want to contribute to a company with a strong legacy and an exciting future, you belong at Quadra.

What would be your main responsibilities as a Senior Technical Service Engineer:

• Provide on-site and remote engineering support to gas processing facilities across the territory, with a focus on process optimization, equipment performance and operational efficiency.
• Lead process troubleshooting services (remote and on-site) on gas treating units, including emergency response, on our core products to service gas sweetening, dehydration and hydrocarbon recovery facilities.
• Apply technical expertise in gas treating processes, including amine sweetening, molecular sieve dehydration.
• Own and optimize process conditions for acid gas removal, sour gas processing, and hydrocarbon recovery systems.
• Conduct joint technical visits with Account Managers and suppliers representatives to support customer initiatives and identify performance improvement opportunities.
• Serve as a subject matter expert on product applications, delivering technical guidance to customers, suppliers, and internal stakeholders.
  
  Develop and maintain strong technical relationships with Plant Engineers, Operations teams, and key stakeholders.
• Prepare detailed technical reports, including data analysis, performance evaluations, and actionable recommendations.
• Collaborate with supplier engineering teams to resolve complex technical issues and translate technical findings into practical, field-ready solutions for customers and internal teams.
• Support plant start-ups, commissioning activities, and chemical program implementations in coordination with Account Managers.
• Contribute to business development efforts by addressing technical objections and clearly articulating the value of proposed solutions.
• Deliver technical training and…