Credit Support Representative

Hire Up Staffing is seeking a detail-oriented and dependable Credit Support Representative II to join a growing credit and billing team. This is a great opportunity for someone with experience in credit, collections, billing, accounting, or customer service who is comfortable working with customers, maintaining records, and handling detailed financial information. Pay Rate: $20+ DOE

Schedule:

Monday–Friday, 8:00 AM–5:00 PM Dress Code:
Business Casual Job Type: Temp-to-Hire Interview

Required:

Yes

• Review new and cash customer applications for lines of credit.
• Access credit bureau information and contact references to evaluate potential customers.
• Notify customers by phone, email, or mail regarding application acceptance or rejection.
• Maintain accurate credit application and customer account records.
• Accept payments and make daily collection and follow-up calls.
• Provide customer credit information and ratings as requested.
• Create spreadsheets and reports to assist management and the collections team.
• Assist with the release of liens process, including preparing and mailing documentation.
• Monitor customer notes and ensure payments are made according to agreed terms.
• Assist with month-end reports for management and branch locations.
• Prepare and mail attorney demand letters as directed by the Credit Manager.
• Assist customers with completing credit applications.
• Help prepare documentation for branch and customer meetings involving delinquent accounts.
• Work with customer portals such as Open Ticket/Open Invoice, Ariba, Coupa, and Doc View.
• Enter and verify outstanding invoice information in customer portals.
• Cross-reference outstanding invoices with accounting software.
• Perform general office duties including filing, data entry, organization, and archiving.

• 3–5 years of related experience and/or training, or an equivalent combination of education and experience.
• Previous experience in credit, collections, billing, accounting, or a related field preferred.
• Microsoft Office/Microsoft Suite experience required.
• Basic bookkeeping/accounting knowledge.
• Knowledge of credit and collection methods and procedures preferred.
• Ability to evaluate information, use sound judgment, and make decisions based on facts.
• Strong verbal and written communication skills.
• Excellent attention to detail and organizational skills.
• Comfortable working with customer accounts, invoices, payments, and financial information.
• Ability to work independently and as part of a team.