Practice Manager

Job Description

Responsible for the operations and administration of a medical office(s). Ensures office is running smoothly by supervising office staff, hiring, terminating, and training employees, and overseeing the billing portion of the office. Responsible for ordering supplies, oversight of housekeeping and following policy and procedure in adhering to office compliance requirements. Position will require knowledge of service agreements which apply to location or locations.

Under the supervision of the Director and Outpatient Physician, provides direct patient nursing care to adult and pediatric patients. Demonstrates clinical knowledge and judgment. Responsible for promoting positive interactions with staff, physicians, patients, families and other visitors.

Full Time, Monday - Friday; 8:00 AM - 5:00 PM

• Maintains an orderly and efficient office routine
• Works with CMO/VP/Director/Quality Manager as Liaison for Providers and Staff for communication as training as needed.
• Administers established guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary
• Provides coverage as needed or on a regular basis
• Works closely with Physician and with Staff
• Review Athena EHR Workflow Dashboard for necessary daily action
• Help CBO Coordinate and Approve provider billings, reviewing for proper CPT Codes, ICD-10 coding, and logic
• Coordinate and manage Medical Records requests
• Coordinate and manage employee schedules
• Ordering office supplies; review and management of medical supply orders
• Answering and resolving patient issues and complaints
• Answering emails
• Working out insurance issues with patient referrals
• Working with administration in creating policies unique to practice
• Attendance of meetings when requested with Management etc.
• Grow the team through consoling, training and support
• Works with Providers as needed.

• Outpatient Clinic Management Experience Required
• Coding experience preferred
• Clinical experience a plus

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual must be able to:

• Stand, walk, sit, stoop, reach, lift, see, speak and hear. Lifting is limited to 35 lbs. for clinical staff and to 50 lbs. for non-clinical staff. The individual must use an assisted-lift device or get another individual(s) to assist with the lift that is over these maximum limits.