IT Network Administrator

Salary and Schedule

Salary: $29.82 per hour. Sign on bonus may be available.

Shift: M-F 8am - 5pm; may require a flexible work schedule

Driving required: Y

Settings: office, field

The IT Network Administrator is responsible for the day-to-day administration, maintenance, and operational reliability of Permia Care's network infrastructure, including switches, firewalls, wireless access points, and related connectivity systems. This position serves as the primary technical resource for network performance, ISP coordination, and network-related incident resolution. The Network Administrator participates in shared IT support responsibilities and collaborates with team members on related infrastructure systems including VOIP, surveillance, and physical access control technologies.

This position works independently, under limited supervision, reporting major activities through periodic meetings.

Education Required: High School Diploma or GED. Associate's or Bachelor's degree in Information Technology, Computer Science, or related field preferred. Equivalent experience considered.

Experience

Required:

At least 3 years of networking experience, including hands-on experience with network stacks, PC hardware and software, and/or Microsoft Office. Experience in a healthcare or regulated environment preferred.

Registration, Certification, Licensure or other Qualifications

Required:

• Must maintain a valid Texas Driver's license, auto liability insurance and a driving record acceptable to Permia Care's insurance requirements.
• Required to pass criminal history and background checks as well as pre-employment drug screen.
• Relevant certifications such as Network , CCNA or equivalent experience preferred.

• Administer and maintain wired and wireless network infrastructure, including managed switches, firewalls, routers and access points.
• Configure and manage VLANs, firewall rules, VPN connectivity and wireless settings.
• Monitor network performance and availability; identify and resolve connectivity issues.
• Serve as primary point of contact for Internet Service Providers, coordinate outages, escalations, and service changes.
• Troubleshoot network-related incidents and perform root cause analysis.
• Maintain network documentation including diagrams, IP schemes, and configuration records.
• Implement approved security configurations for network devices.
• Maintain firmware updates and patching for network hardware.
• Participate in disaster recovery testing as it relates to network systems.
• Ensure network configurations align with internal security policies and HIPAA requirements.
• Assist with vulnerability remediation related to network devices.
• Monitor firewall logs and investigate suspicious network activity as directed.
• Support incident response efforts involving network infrastructure.
• Respond to user requests for PC hardware support through Ninja One help desk in a timely manner. Repair and maintain equipment as needed. Make notes and updates within the system.
• Provide user support and training in Microsoft Office, Microsoft Windows email, and networking issues. Assist with the development and application of training materials.
• Carefully follow IS Department procedures on tracking of Permia Care technology assets to assist the Accounting Department in reconciling fixed asset records.
• Meet unit performance measures or targets.
• Maintain confidentiality of sensitive records and treatment information, client files and protected health information in compliance with HIPAA, laws, rules and regulations, and established procedures.
• Maintain regular and reliable physical on-site attendance. Regular attendance, dependability, and promptness are required for the scheduled work day 100% of the time, to ensure consistency and completeness of program's processes.
• Comply with the Abuse, Neglect, and Exploitation policy and reporting requirements.
• Adhere to the Code of Conduct and Standards of Behavior policy requirements.
• Establish and maintain effective work relationships with individuals served and their families, supervisors, co-workers and visitors by…