Senior Unified Communications Engineer

Senior Unified Communications Engineer

Superlanet is seeking a Senior Unified Communications Engineer to support our healthcare client in Texas. This role is responsible for providing technical leadership across network and infrastructure environments, with a focus on delivering reliable, scalable solutions across LAN, WAN, wireless, and enterprise systems. This is a full-time position with an expectation of onsite or hybrid support, given the hands-on nature of infrastructure responsibilities.

Key Responsibilities:

• Provide technical leadership and mentorship to junior team members, offering guidance on complex infrastructure initiatives
• Design, implement, and support network infrastructure solutions across LAN, WAN, wireless, and firewall environments
• Lead troubleshooting efforts, perform root cause analysis, and deliver timely resolution of system and network issues
• Support disaster recovery and business continuity planning, including testing and documentation
• Manage system capacity, performance, and lifecycle planning using monitoring tools and analytics
• Collaborate with cross-functional teams to support enterprise applications, including EMR and business-critical systems
• Apply change and release management best practices, ensuring proper testing and documentation of all deployments
• Participate in on-call support and assist with after-hours maintenance as needed

Qualifications:

• 6+ years of experience in network engineering or infrastructure support
• CCNA or CCNP certification required
• Strong hands-on experience with Cisco technologies (LAN/WAN, wireless, VoIP, routing/switching)
• Experience with core networking protocols and services (DNS, DHCP, SNMP, SMTP, etc.)
• Proven ability to troubleshoot complex infrastructure and system issues
• Experience with system design, capacity planning, and performance optimization
• Strong communication skills with the ability to translate technical concepts into business terms
• Preferred Qualifications:
• CCIE preferred
• Experience supporting healthcare environments or regulated industries
• Experience with third-party PBX systems and enterprise telephony environments

Benefits:
Salary range based on experience $110,000 - $120,000

Superlanet is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.