Data Center Technician, Human Resources; AWS

Job :  | Amazon Data Services, Inc.

Join our dynamic AWS team as a Data Center Technician. You will play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide.

Key responsibilities:

• Perform server rack installations and hardware break‑fix on various components.
• Troubleshoot network issues and respond to operational incidents that impact service availability, escalating to senior technicians and management as required.
• Serve as a primary contact point for internal and external stakeholders, including engineers, software developers, vendors, and contractors.
• Perform on‑call duties and participate in scheduled maintenance and change management activities.
• Contribute to documentation and process improvement initiatives based on analysis of operational issues.
• Help train and onboard new team members.

Physical requirements:

• Regularly lift and/or move up to 40 pounds; participate in group lifts for 41+ pounds.
• Work in cramped and/or elevated locations.
• Bend, lift, stretch, and reach as required.
• Stand and walk for up to 8+ hours a day.
• Ascend and descend ladders, stairs, and gangways safely.
• Work in a noisy environment.
• Work shifts longer than 8 hours to support 24/7 operations (day, night, weekend, holiday).

Essential requirements:

• Ability to travel to or commute between data center locations as needed.
• Willingness to work temporarily at alternative sites during training periods or until assigned facility is operational.
• Travel frequency will vary based on business needs and operational status of assigned facility.
• Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required.

• High school diploma or equivalent.
• At least 1 year of computer/server hardware troubleshooting or related IT experience.
• Ability to work on a flexible schedule including days, nights, and/or weekends.

• Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering).
• Knowledge of network design, protocols, and Layer 1/2 troubleshooting.
• Experience managing work and priorities through a ticketing system.
• Experience working in a Data Center environment.

AWS is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit (Use the "Apply for this Job" box below). for more information.

Benefits include EAP, mental health support, medical advice line, and 401(k) matching. Starting day 1 of employment, Amazon offers a comprehensive benefits package. Learn more at