ASL Interpreter & Language Assistance Coordinator

City/State:

Nyack, New York Department:

Patient Satisfaction

Work Shift:

Day Work Days:

MON-FRI, ROTATING SCHEDULE Scheduled

Hours:

8 AM-4:30 PM Scheduled Daily

Hours:

8 HOURS Scheduled Weekly

Hours:

40

Hourly Rate/Range:

Starting at $32.00

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

Job Summary This certified American Sign Language (ASL) Interpreter for the hearing impaired is responsible assisting patients, families and companions with limited English proficiency interpreting when they are communicating with the Physician, nurses or any other healthcare provider. Assists in overseeing the Language Assistance Program, including interpretation and translation device management, staff education and ensuring patients and families with varying preferred languages are satisfied with the care and communication being provided.

Essential Functions
1. Interprets (spoken language) for patients, families and companions.
2. Acts as a liaison between patient / family / companions and organization by interpreting, explaining and navigating the organization’s policies and procedures.
3. Participates in departmental QI process as it relates to the provision of interpreter services, special needs and customer satisfaction.
4. Assist with Propio device management.
5. Round on all patients with a preferred language other than English.
6. Audit charts for Propio compliance and provide staff education.
7. Performs additional duties as related and assigned by Director of Patient Experience.

Qualifications High School Required Bachelor Degree Preferred1-3 years Work experience as an ASL Interpreter Preferred American Sign Language ASL certification Required Montefiore Nyack Hospital is an equal employment opportunity employer. Montefiore Nyack Hospital will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.
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