Assistant Manager

Job Responsibilities

• Collects and posts rent, fees, and other payments; prepares daily bank deposits and monthly close‑out reports; processes invoices and payables.
• Operates property management software, completing transactions, updates, and backups to maintain system integrity.
• Reviews resident files and accounting records to identify unpaid/late fees, communicates with residents, implements delinquency collection procedures, and enforces leases to maximize revenue.
• Reviews and submits invoices from vendors, contractors, and service providers for payment; reconciles work performed or products purchased, obtains community manager approval, codes charges to appropriate Chart of Account codes, and manages communication between vendor/contractor, accounting, and client/owner.
• Follows company procedures related to evictions: properly issues notices, executes evictions, and represents the community in court hearings and proceedings.
• Processes resident move‑outs by reviewing lease terms and notice requirements, applying deposit and lease cancellation fees when applicable, and completing disposition in accordance with established procedures and legal requirements.
• Promotes resident satisfaction and retention by responding promptly to complaints, questions, and requests, and taking appropriate action to resolve service issues.
• Acts as on‑site supervisor in the absence of the community manager: organizes and delegates daily work, coordinates maintenance and make‑ready tasks with the maintenance supervisor, and manages community operation in compliance with company policies, procedures, and business practices.
• Supports leasing activities: assists with leasing, shows apartments to prospects, completes follow‑up and application processing, and prepares lease and move‑in documents.
• Promotes a positive image of the apartment community and management company.

• High School or equivalent.
• Strong math skills.
• Bilingual preferred.
• Driver’s license.

Capstone Management offers competitive pay for the market. Benefits include medical, dental, vision, and 401(k) plans, as well as vacation, sick, and personal time off.

If an offer of employment is made and accepted, continued employment will be contingent upon the satisfactory results of a thorough Criminal History Record Check(s). Capstone’s policy is not to employ individuals who have been convicted of misdemeanor or felony offenses involving illegal drug use, public indecency, theft, or crimes against persons or property, or who have any undisclosed criminal history.

Moving traffic violations will not be considered except for reckless driving, driving while intoxicated, or excessive red light or speeding violations. Continued employment will also be contingent upon the satisfactory results of a Drug Screen Test;
Capstone’s policy is not to employ individuals who test positive for illegal drug use or alcohol abuse.

Capstone is an Equal Opportunity Employer. M/F.