District Operations Manager

The primary objective of the District Operations Manager is to be a hands-on leader who utilizes leadership, delegation, follow up, and feedback to operate an efficient and profitable market. This position must demonstrate technical skills as well as a solid understanding of business operations and leadership techniques in guiding their team to operational excellence.

Every Watermill Express employee is expected to perform their job in a professional manner to provide the best possible service to our customers. This includes following all policies, procedures, and job duties.

This is a salaried exempt position ranging from $70,000-$80,000 annually.

Essential Functions:

• Responsible for identifying and maximizing sales opportunities.
• Operate within the provided budget to drive market profitability.
• Evaluate units to ensure processes and procedures are consistently completed.
• Partner with corporate to review sales and functionality reports, identify issues and/or trends, and take appropriate actions to maintain unit functionality, enhance customer service, and drive sales.
• Provide guidance, training, feedback and follow-up to market employees.
• Assist with developing operational KPI’s with targets that are measured and reviewed on monthly basis.
• Function as the field liaison to the corporate office by communicating successes, opportunities for improvement, sales trends, ideas, competitive information, and concerns to continually improve market performance.
• Champion safety: ensure monthly safety meetings occur consistently, and presentations are impactful and relevant.
• Monitor P&L results to meet budgetary requirements.
• Ensure inventory control procedures are in place and operational.
• Manage vehicle fleet to ensure routine service and maintenance is performed.
• Identify and initiate methods to drive water and ice sales throughout the market.
• Utilize networking and relationship building skills to source, develop, and maintain new sales opportunities.
• Create and execute impactful events such as grand opening celebrations and/or sponsor ships to drive market sales.
• Regular and predictable attendance for required schedule.
• Follow safety guidelines and act in a safe manner.
• All other duties assigned.
• No Cost Employee Only Medical Insurance
• Employer HSA Contributions (if applicable)
• No Cost Life and AD&D Insurance
• Optional benefits include Dental, Vision, Supplemental Life, Short-term Disability, Accident and Critical Illness coverages
• Vacation Accrual
• Paid Holidays
• 401k and Roth Eligibility with Company Match

Knowledge, Skills, Abilities:

• Strong leading and team building skills
• Ability to balance hands-on with oversite duties.
• Well-developed written and oral communication skills.
• Good working knowledge of Microsoft Office (Word, Excel, Outlook).
• Prior knowledge of the units and process/procedures preferred.
• Intermediate to advanced electrical, maintenance or similar skills preferred.
• Team player with a positive attitude.
• Attention to detail and task completion.
• Clean motor vehicle record and current valid driver license.

Physical Requirements:

• Ability to lift 50 pounds.
• Capable of climbing ladders, walking, standing, stooping and bending.
• Ability to work safely in limited space inside refill stations.
• Ability to work in a variety of weather conditions, including extreme heat and cold.
• Ability to safely operate a motor vehicle.
• Ability to work some weekends or evening work.

Education and Experience:

• High School Diploma or equivalent.
• Five years management experience preferred.