Customer Operations Manager

Site Manager — South Pit Hot Mix Plant

Run the highest-revenue plant in one of West Texas’ most established materials operations.

CSA Materials is hiring the first dedicated Site Manager for South Pit, the company’s largest hot mix asphalt plant in Midland, Texas. This is not a maintenance manager role and not a back-office coordinator role. This is an operations leadership seat built for someone who thrives in fast-moving environments, can organize chaos under pressure, and knows how to keep customers, trucks, production, and people moving in the same direction.

South Pit produces millions in monthly output supporting TxDOT, the U.S. Air Force, the U.S. Corps of Engineers, GSA, municipalities, paving contractors, and commercial customers across the Permian Basin.

The operation has grown to the point where leadership needs someone fully dedicated to owning the daily rhythm of the plant.

If you can run logistics, manage competing priorities, communicate under pressure, and lead through influence rather than title, CSA will teach you the asphalt side.

South Pit is CSA’s highest-revenue location, generating roughly $3M–$5M in monthly production volume. This is a high-visibility operational leadership role with real impact on the business every day.

This is a newly created position. You are not walking into someone else’s system — you will help define what great looks like as CSA scales operations across West Texas.

Leadership is open to strong operators from logistics, construction materials, transportation, manufacturing, dispatch, fleet operations, or fast-paced industrial environments. Asphalt experience is helpful, but not required.

CSA Materials has been producing aggregate and asphalt materials across Texas since 1987 and operates as part of the Reece Albert family of companies, a heavy civil contractor founded in 1940. The company is family-owned, privately held, and built around long-term relationships with employees and customers.

• Build and manage the daily and weekly hot mix schedule
• Coordinate customer load sequencing across multiple silos and loading lanes
• Adjust priorities in real time as schedules shift throughout the day
• Protect plant flow and delivery timelines under pressure

• Serve as the primary operational contact for customers
• Handle schedule changes, dispatch coordination, and urgent requests
• Build strong relationships with repeat buyers and contractors
• Communicate clearly even when priorities or timelines change

• Act as the operational bridge between plant operations and QC
• Keep teams aligned during high-pressure production days
• Lead through influence and operational credibility

• Track inbound materials and operational activity
• Build reports and surface meaningful operational data
• Learn and utilize Apex, Fleet Watcher, JWS, and Excel

• Take ownership of the daily engine of the site
• Make decisions confidently and keep operations moving
• Be available when the operation requires support outside standard hours

• Learn CSA’s customer base and production flow
• Become comfortable with scheduling systems and reporting tools
• Begin handling customer communication independently

• Own the majority of day-to-day scheduling and logistics coordination
• Become a trusted operational point person for customers and internal teams
• Reduce dependency on leadership for daily plant coordination

• Fully run South Pit’s day-to-day operational rhythm
• Improve customer responsiveness, production flow, and delivery execution
• Create stronger operational visibility around materials, costs, and throughput
• Position yourself for future operational leadership opportunities within CSA

• 5+ years in logistics, operations, scheduling, dispatch, manufacturing, plant operations, transportation, or a related industrial environment
• Experience operating under high customer…