Store Manager, Retail & Store Manager

Job Summary

Are you a dynamic leader with a passion for customer service and a knack for driving sales? Do you thrive in a fast‑paced environment where every day brings new challenges and opportunities? If so, we have the perfect opportunity for you! OXXO USA is seeking an energetic and experienced Retail Store Manager to join our team. As the Retail Store Manager, you will play a pivotal role in ensuring our customers receive exceptional service while maximizing store profitability.

• Managing employees and adhering to company policies and procedures.
• Ensuring all hours of operation are covered and supported, including recruiting, hiring, and retaining employees.
• Monitoring and managing inventory levels to prevent shortages or overstock situations, conducting regular stock checks, and working with suppliers to ensure timely delivery of products.
• Maintaining the cleanliness of the store.
• Providing excellent customer service and setting the tone for a friendly environment.
• Managing store financials.
• Collaborating and engaging with the District Manager and other Retail Store Managers to share best practices.
• Recruiting, training, and mentoring store employees, fostering a positive and inclusive work environment, and providing ongoing training development opportunities to enhance team performance and career growth.

• Two (2) or more years of experience working in a retail environment (Required).
• Driver’s license and valid vehicle insurance (Required).
• Previous leadership experience.

• Active listening.
• Demonstrating ongoing value.
• Ability to take initiative.
• Multitasking and prioritization.
• Operational excellence.
• Time management.
• Maximizing store merchandise and fuel sales at store location and meeting budgeted store expectations.
• Schedule flexibility to work peak business hours, including nights, weekends, and holidays.
• Teaching and emulating proper customer service and suggestive‑selling techniques.
• Communicating sales and profitability goals to store associates and providing feedback.
• Achieving and exceeding store budget and sales volumes.
• Having a form of communication to be reached.
• Assuming an active role in developing weekly KPIs goals.

All activities must comply with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations.

Mid‑Senior level.

Full‑time.

Sales and Business Development;
Industry: Retail.

Midland, TX — $58,800.00–$82,300.00 per year.