Customer Service Team Member – in Kitchens

Position: Customer Service Team Member – Build your Career in Kitchens
** Join us and experience Bunnings from the other side of the counter!
**** What’s in it for you*
* ** when you’re part of our team:
*** Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
* Free standard One Pass membership
* Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
* 12 weeks paid parental leave, regardless of gender
* Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities
* We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build ##
** About the role
** This opportunity is ideal for team members who are interested in Kitchens, interiors or home improvement projects and want to build their skills over time.

You’ll start as a Customer Service Team Member, learning our service standards, systems and products across the store. From there, you’ll gradually gain exposure to the Kitchens department, building confidence with kitchen ranges, storage solutions, fittings and how customers plan their projects. What the pathway looks like:
* ** Team Member** – learn store basics, customer service, systems and product knowledge
* ** Kitchen Expert (development step)** – build deeper Kitchens product knowledge and support customers earlier in their project journey
* ** Kitchen Specialist** – once fully trained and signed off, move into a specialist role supporting kitchen projects

This approach allows you to grow at the right pace, complete all required training and onboarding, and build confidence before stepping into a specialist role.

We provide an adult pay rate for 18 years of age and above at **$28.64 per hour
** for this role.## ##
** What’s involved
*** Providing friendly and helpful customer service, with a focus on home improvement and kitchen projects
* Assisting customers to find the right kitchen products, storage solutions and fittings
* Learning about kitchen ranges, design considerations and common customer renovation needs
* Stock management and maintaining a safe, clean and tidy work environment
* Working closely with your team to deliver a great Kitchens experience
* Building knowledge and capability over time to support progression into Kitchens roles## ##
** You’ll have
*** A genuine passion for customer experience
* An interest in Kitchens, interiors, design, DIY or home improvement projects
* A willingness to learn and develop deeper product knowledge
* Strong communication skills and a genuine desire to help customers bring ideas to life
* The ability to work well in a team with a positive, can‐do attitude
* A commitment to safety, integrity and doing your best every day
** When you’re ready to give this opportunity a Red Hot Go, all you’ll need to do is:
*** Submit an application and complete an online chat interview *(20 minutes)
** If successful, next step includes an online video interview *(15 minutes)
** If you’re a match, we’ll invite you to an onsite meet and greet with our leaders *(20 minutes)
*** You’ll be part of a workplace where you’ll feel like you belong.
** We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role ’re all about fairness at Bunnings, and our team’s here to support you every step of the way.

If you need any adjustments, just let us know - we’re here to help. If you’ve got the experience, skills, and drive to grow - but don’t quite nail every part of the job description - we still want to hear from you. For support, contact us at  reserves the right to close job advertisements at any time, so we encourage you to apply early.

We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated…