Retail Team Lead - Sales

Do you love serving customers and providing solutions to meet their needs?

As a Retail Sales Team Lead, you will be responsible for greeting and assisting customers, maintaining in-stock merchandise, upholding an organized and clean sales floor, promoting the Northern Tool credit card program, selling extended service protection plans on qualifying items, and supporting the management team with day-to-day store operations. Your positive and professional attitude contributes to our winning culture and makes sure we leave a lasting impression.

• Schedule Requirements:
  Open availability

• Provide courteous, professional service to best serve the needs of our customers.
• Lead customer engagement and sales efforts while actively performing the role of a sales representative.
• Maintain a neat and orderly store environment including the execution of merchandising, planograms, product displays and stocking shelves.
• Lead by example, taking on additional responsibilities as needed.
• Support store leadership by serving as Floor Leader (an average of 25% of time) and opening and closing the store.

• At least 1 year of retail experience.
• Ability to lead, guide and mentor store employees.
• Flexible availability and willingness to work some weekends and holidays as needed.
• A love of tools & equipment.
• Excellent communication skills.
• Ability to lift 70 lbs.
• Service focused mindset.

• Competitive Pay: $16.00 - $22.50 hourly, personalized based on skills, experience, and location.
• Full‑time position with flexible work schedule.
• Comprehensive benefits package: medical, dental, vision, 401(k) with enhanced company match for employees working 30+ hours per week.
• Generous employee discount on tools and equipment.
• Daily Pay option to access earnings whenever needed.
• Paid holidays and time off: stores closed on Easter, Thanksgiving, Christmas, and reduced hours on five federal holidays. Employees working 30+ hours per week receive paid holidays and PTO.
• Incentive programs for eligible employees.