PT Service Manager

Job Details

Job Location:

Midland, TX 79701

The primary objective as a member of store management is to provide our customers with quality team service, clean and organized surroundings in accordance to the company standards and instructions; sharing the responsibility and accountability for sales performance, productivity of staff, loss prevention, merchandising, safety and operating functions of the store while in charge.

Exercise good judgment and initiative to supervise and directed the activities of the store. Maintain a sense of urgency and systematically meet all deadlines imposed by the corporate office and store management while delivering quality team service. Organize work to maintain a smooth workflow. Communicate effectively, coordinate staffing schedule to ensure team service, direct and train employees. Be cooperative and professional at all times;

keep confidences, maintain a good working relationship with co‑workers and management, and follow both written and verbal directives/assignments. Learn and understand accurate use of all equipment and policies and procedures. Recognize urgent situations.

Typical Physical Demands:
Requires full range of body motion, including, but not limited to: walking, sitting, crouching, stooping, kneeling, squatting, twisting, stretching, pushing, pulling, and eye‑hand coordination. Requires extensive standing and walking. Occasionally lift up to 50 lbs. Requires working under stressful conditions and occasional extended hours.

Experience:

Minimum of 3 months of supervisory experience (as a key carrier, shift lead, team lead) in a similar retail environment or a minimum of 6 weeks of experience as sales/cashier  promote a sales/cashier or shoe associate with less than 45 days of employment at Melrose, the individual must have at least 2 months of verifiable prior supervisory experience. (Must fill out promotion request form and submit to HR)

Age & Store Level: Bronze & Silver Stores – Must be a minimum of 18 years old. If still in high school, must be a senior. Gold & Platinum Stores – Must be a minimum of 18 years and out of high school.