Account Executive

Job Overview

A Day in the Life of the Account Executive:
The Account Executive is responsible for outside sales to commercial customers, including medium to large business customers of both internet & telephone services. This includes proactively identifying new customer sales opportunities, defining customer needs, preparing proposals, and closing deals.

• Maintain and demonstrate current knowledge of Astound Broadband products, programming and promotional offers.
• Provide exceptional customer service at all times.
• Complete all sales transactions, preparing proposals and scheduling installations in alignment with engineering and construction timelines.
• Submit sales claims for unpaid completed sales within the allotted time frame.
• Convey order information politely and efficiently to support personnel, ensuring accurate and timely data entry within 48 hours.
• Operate with a high degree of integrity and project a professional business manner.
• Other duties as assigned.

• 2-4 years of prior experience managing business accounts in a sales or customer service environment.
• 1-2 years of practical, hands‑on experience canvassing or cold‑calling small and medium‑sized business customers.
• Strong written and verbal communication skills required.
• Ability to work within Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Ability to work independently with minimal supervision.
• Excellent detail‑orientation and follow‑through skills.
• Strong discretionary skills in handling confidential information.

High school diploma or equivalent.

• Frequent to extensive local travel; ability to drive continuously.
• Frequent walking, bending and reaching; occasional exposure to inclement weather and uneven surfaces, hills, stairs or heights.
• Occasional use of standard office equipment (computers, phones, copiers).
• Ability to lift and carry up to 20 pounds on a frequent basis.
• Flexibility to work within non‑standard business hours ranging between 8a.m. and 9p.m., all 7 days per week, to ensure sales quota is met.

• 401(k) retirement plan with employer match.
• Medical, dental, vision, life and STD insurance.
• Paid time off/vacation:
  Starting at 80 hours per year, increased based on tenure.
• Floating holiday: 40 hours per year.
• Paid holidays: 7 days per year.
• Paid sick leave per applicable state/local laws.
• Tuition reimbursement program.
• Employee discount program.

Base salary: $55,000 - $60,000 annually, plus opportunities for bonus, benefits and commission. Targeted commissions at full attainment are $21,000.

Astound is proud to be an Equal Opportunity Employer. We are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants regardless of race, color, religion, sex, gender, pregnancy, childbirth, national origin, age, disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or any other protected characteristic.