Plumbing Helper

JOB TITLE: Plumbing Helper

DEPARTMENT: Service

REPORTS TO: Service Manager

As a Plumbing Helper, you will be responsible for operating commercial, residential and light industrial water treatment systems. This position requires the skills to successfully install water softeners and/or filtration systems, also provide preventive maintenance as required. Must have a mechanical aptitude and must be willing to learn on an ongoing basis. Must be dependable, organized, and have strong interpersonal and communication skills.

Culligan offers competitive wages plus a commission plan and a generous benefits package.

• Consistent Work hours
• Paid Holidays
• Paid Time Off
• Medical, Dental, & Vision Insurance
• Supplemental Insurance
• Company Provided Life Insurance & Long-term Disability
• 401K retirement with Company Match
• Company Picnics and Holiday Parties
• Company Discounts
• Employee discounts for Culligan in-home products
• Company-provided workwear, cell phone, and tablet
• Company-paid training

• Safe operation of a Company vehicle in compliance with all state and federal DOT laws
• Abide by all company policies as contained in the company employee handbook while following safety procedures
• Perform complete diagnostics on commercial and residential water treatment equipment, identify malfunctions, and resolve issues accordingly
• Provide scheduled maintenance on water treatment equipment
• Identify additional services that may be required and present all options to the consumer
• Represent Culligan through direct interaction with customers. Communicate the status of equipment with customers and provide solutions
• Complete basic installation and removal of water treatment equipment
• Assemble pipe sections, tubing, or fittings, using couplings, clamps, screws, bolts, cement, plastic solvent, caulking, or soldering
• Install pipe assemblies, fittings, and valves for water treatment equipment using hand or power tools
• Measure, cut, thread, or bend pipe to the required angle using hand or power tools or machines such as pipe cutters, pipe-threading machines, or pipe-bending machines
• Review blueprints, building codes, or specifications to determine work details or procedures

• High school diploma or equivalent
• Appropriate, valid driver’s license
• 5 years experience in either residential/commercial/Industrial HVAC
• 3 years experience in either residential/commercial/Industrial plumbing
• Qualified candidates must have the ability to lift up to 80 pounds
• Drive for extended periods (2-3 hours)
• Knowledge of the surrounding area where you would be working
• Must have excellent interpersonal and communication skills (verbal/written)
• Kneel/bend for extended periods of time

• Diversity - Demonstrates knowledge of EEO policy;
  Shows respect and sensitivity for cultural differences;
  Educates others on the value of diversity;
  Promotes a harassment-free environment;
  Builds a diverse workforce.
• Ethics - Treats people with respect;
  Keeps commitments;
  Inspires the trust of others;
  Works with integrity and ethically;
  Upholds organizational values.
• Attendance/Punctuality - Is consistently at work and on time;
  Ensures work responsibilities are covered when absent;
  Arrives at meetings and appointments on time
• Customer Service - Manages difficult or emotional customer situations;
  Responds promptly to customer needs;
  Solicits customer feedback to improve service;
  Responds to requests for service and assistance;
  Meets commitments.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations;
  Listens and gets clarification;
  Responds well to questions;
  Demonstrates group presentation skills;
  Participates in meetings.
• Problem Solving - Identifies and resolves problems in a timely manner;
  Gathers and analyzes information skillfully;
  Develops alternative solutions;
  Works well in group problem solving situations;
  Uses reason even when dealing with emotional topics.
• Teamwork - Balances team and individual responsibilities;
  Exhibits objectivity and openness to others' views;
  Gives and welcomes feedback;
  Contributes to building a positive team spirit;
  Puts success of team above own interests;
  Able to build morale and group commitments to goals and objectives;
  Supports everyone's efforts to succeed.
• Technical Skills - Assesses own strengths and weaknesses;
  Pursues training and development opportunities;
  Strives to continuously build knowledge and skills;
  Shares expertise with others.

• Continually required to stand, walk, sit, utilize hand and finger dexterity, and hear.
• Continually required to climb, balance, bend, stoop, kneel or crawl.
• Occasionally required to taste or smell.
• Occasionally exposed to wet and/or humid conditions (non-weather).
• Occasionally work near moving mechanical parts.
• Occasionally work in high, precarious places.
• Occasionally exposure to outside weather conditions.
• Occasionally exposure to extreme heat or cold (non-weather).
• While performing the duties of this job, the noise level in the work…