Field Technician

Core Focus:

• Vision We will be the leading provider of innovative technology solutions to protect the people and assets of the US Energy industry.
• Mission Black Hawk Datacom provides innovative industrial security, telecom and safety solutions for mission critical operations in remote, harsh environments.

• We pursue our mission in a manner that:
  Honors God, Demonstrates Integrity and Earns Trust Guarantees Customer Service Excellence Ensures the Safety and Security of Our Stakeholders

• Installs, program, repairs, and performs moves, adds and changes to CCTV, Access Control, Communications and Network systems in support of customer operations.
• Assists in the development and certification of field technicians and technician apprentices.
• Assist Management in the design of customer Networks, CCTV, Access Control, and Communications systems.
• Manages projects from a Field aspect when needed.
• ESSENTIAL DUTIES AND RESPONSIBILITIES Duties and responsibilities listed below.
• Other duties within the employee’s capability may be assigned.
• It is each employee’s responsibility to follow all policies, procedures and rules set by Black Hawk Datacom and to abide by any Federal, State or local laws and ordinances while representing Black Hawk Datacom.
• Assist in the Plans and manages installation, optimization and maintenance projects of CCTV, Access Control, Communications, and Network Systems.
• Installs, troubleshoots and repairs, unassisted, all parts of CCTV, Access Control, Communications, and Network Systems.
• Interprets technical manuals to learn correct settings and configuration for equipment to allow proper interfacing between different CCTV, Access Control, Communications, and Network Systems.
• Interprets technical manuals and schematics to facilitate the proper repair and alignment of all CCTV, Access Control, Communications, and Network Systems, both electronic and mechanical.
• Initiates and reviews work orders to move, change, install, optimize, repair, or remove CCTV, Access Control, Communications, and Network Systems, and associated infrastructure.
• Interfaces directly with vendors, product groups, engineers, sales personnel, customers and management to resolve technical issues and customer outages and performs other technical support duties as required.
• Trains, or assists in the training of, other technicians working toward higher levels of expertise.
• Assists in the design of special projects as required.
• Performs modification and programming of CCTV, Access Control, Communications, and Network Systems equipment in accordance with customer’s requests.
• Maintains a thorough working knowledge of current Black Hawk Datacom Standard Practices and assists in creating new or modifying existing standards when required.
• Maintains a thorough understanding of communications technologies, including but not limited to; digital microwave, two-way radio communications, satellite, VoIP, Frame Relay, networking equipment, cabling, DC power systems, fiber optic networks and the interconnection of these systems.
• Maintains a thorough understanding of CCTV technologies, including but limited to;
  Analog cameras, Networking/IP cameras, Wireless cameras, HD/UHD cameras, IR/Night vision cameras, Dome cameras, Bullet cameras, C-Mount cameras, PTZ cameras, Thermal image cameras, Motion cameras, DVR, and NVR’s.
• Maintains a thorough understanding of Access Control technologies, including but limited to;
  Card readers, Smart locks, Key pads, and Electronic locks, Maintains a working knowledge of customer base and the industries in which they operate.
• Completes all Black Hawk Datacom Field Project Technician training and education requirements.

• Experience in CCTV, Access Control, and Alarm & Intrusion installation & programming.
• Fixed Broadband Wireless Systems, licensed and unlicensed Terrestrial RF systems in frequencies between 30 MHz and 6GHz Telecommunications industry standards Voice over Internet Protocol Local and Wide Area Networking hardware Ability to determine the root cause of network malfunctions through…