Operations Surveillance Technician

Location:

Midland, TX 79706

The Operations Surveillance Technician monitors daily field operations through the Samsara system from the control room, ensuring DOT compliance, monitoring employee driving behavior and working hours, and supporting safe and efficient field operations. The technician actively reviews system alerts, tracks vehicle activity, and communicates with field personnel and management to ensure employees depart, arrive, and return safely and on schedule.

• Monitor the Samsara platform in real time from the control room.
• Ensure compliance with DOT regulations, including Hours of Service (HOS) and driving time requirements.
• Review and investigate Samsara alerts related to unsafe driving behaviors:
• • Speeding
  • Harsh braking
  • Rapid acceleration
  • Distracted driving
  • Seatbelt violations
  • Fatigue‑related events
• Track field personnel movements to ensure crews leave the shop timely and reach job locations safely and on schedule.
• Monitor return times to ensure employees safely return to the shop after completing field operations.
• Communicate with supervisors and field personnel regarding delays, safety concerns, or compliance issues.
• Maintain accurate records of incidents, alerts, and compliance observations.
• Assist management with reporting and operational performance tracking.
• Escalate serious safety or compliance concerns to management immediately.
• Support continuous improvement initiatives related to fleet safety, operational efficiency, and compliance.

• High school diploma or equivalent.
• Previous experience in operations monitoring, dispatch, fleet management, logistics, or surveillance.
• Familiarity with DOT regulations and Hours of Service requirements.
• Experience using Samsara or similar fleet management/GPS tracking systems.
• Strong attention to detail and ability to monitor multiple activities simultaneously.
• Good communication and problem‑solving skills.
• Ability to work in a fast‑paced operations environment.
• Basic computer skills, including Microsoft Office and reporting systems.

• Additional familiarity with DOT regulations and Hours of Service requirements.

• Strong situational awareness.
• Excellent organizational skills.
• Ability to analyze alerts and identify operational risks.
• Professional communication with field personnel and leadership.
• Commitment to safety and compliance.
• Ability to remain focused during extended monitoring periods.

• Primarily office/control room environment.
• May require rotating shifts, weekends, or after‑hours monitoring depending on operational needs.

Reports directly to Operations Management.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel;

reach with hands and arms; stoop, kneel, crouch, talk and/or hear. The employee is frequently required to sit. The employee occasionally lifts and/or moves objects/equipment up to 35 pounds.