Parts Facilitator

## Parts Facilitator Apply locations:
Midland, TXtime type:
Full time posted on:
Posted Yesterday job requisition :
R-101009
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* Job Description:

**** Job Summary
** The Parts Facilitator places orders for parts and materials; ensures the timely movement of parts in and out of the systems; provides parts look up assistance to technicians, vendors, and organization personnel; and facilitates exceptional customer service and customer good will.
** Responsibilities
* ** Greet and acknowledge every customer in a friendly manner to facilitate exceptional customer service and customer goodwill
* Place orders for Parts and materials
* Receives incoming materials, supplies and equipment.
* Unload trucks, compares received items to purchase order to verify accuracy and quantity of shipment.
* Loads and unloads trucks according to established safety and operating procedures.
* Assist preparation of shipments by staging, counting, documenting, and packaging materials for safe transport.
* Process basic shipping, receiving, issuing and inventory transactions in inventory system.
* Understanding of warehouse layout and how to locate materials as well as relocate material when needed.
* Maintain required paperwork and records as needed
* Ensure inventory records are maintained within the ERP system
* Provide parts lookup and assistance to technicians and Third Parties as requested
* Ensure the timely movement of all parts in and out of the system
* Document and report to the supervisor any discrepancy, damaged items, shortages, broken parts, unidentified packages
* Assist in the disposition of surplus inventory
* Deliver materials to appropriate departments or bays, obtain required signatures, and record transaction
* Develop understanding of warehouse layout and how to locate materials and relocate material when needed
* Performs daily cycle counts and Annual Physical Inventory counts
* Practice good housekeeping in assigned area and properly disposes of waste according to safety and environmental policies
* Ensure the accuracy of material requests and completion of required system processes
* Safely operate material handling equipment (i.e., hand truck, pallet jack, forklift, etc.)
* Help with Return Merchandise Authorizations (RMAs) and core returns to suppliers
* Work with team members and supervisor to develop process improvements that maximize efficiency
* Seek technical and supervisor expertise to resolve quality related issues
* Safely drive a company vehicle day or night, on various road types, and in all weather conditions
* Maintain compliance with Health, Safety, and Environmental (HSE) policies by attending all required HSE safety training sessions, safety meetings, and always utilize proper Personal Protective Equipment (PPE)
* Other duties as assigned
** Job Qualifications
*** Experience working a parts room and stocking inventory preferred
* Maintaining a current valid driver’s license and a clean driving record required
* Must be material moving equipment operator certified or willing to receive required material moving equipment operator certification training (i.e. hand truck, pallet jack, forklift, etc.)
* English and Spanish Bilingual preferred
* Clear written and verbal communication skills, able to effectively interact with team members, vendors, and personnel at all levels of the organization
* Positive attitude with highly developed customer service skills
* Organized with strong detail orientation and time management skills
* Proficient working in Microsoft Office 365 applications and able to quickly learn other work related software
* Strong work ethic, reliable, and willing to uphold commitment to perform all duties
* Must be physically able to safely drive a company vehicle day or night, on various road types, and in all weather conditions
* Able to safely perform duties during 12+ hour work shift that will include days, nights, weekends, and holidays
* Must be flexible willing to work rotating and fill in shifts upon supervisor request
* Must physically be able to bend, stoop, kneel, twist, crawl, walk on…