Public Information Officer - Public Safety

Starting Hiring Range

$51,597 - $63,206, annually

The Public Information Officer (PIO) for the Midlothian Police Department serves as the department’s primary spokesperson and strategic communications lead. This position is responsible for building and maintaining strong relationships with the media, ensuring timely, accurate, and transparent dissemination of information related to police operations, and supporting public trust and confidence in both the department and the City of Midlothian. The PIO reports directly to the Chief of Police or the Chief’s designee, with direct access to command staff for media-related matters.

The PIO advises the Chief of Police and command staff on media relations, crisis communications, and public messaging, and coordinates the release of information in compliance with applicable laws, policies, and procedures.

• Serve as the official spokesperson for the Midlothian Police Department, or as designated by the Chief of Police, to disseminate information to the public in a timely and accurate manner.
• Develop and maintain ongoing professional relationships with local, regional, and national media representatives.
• Foster and maintain relationships with diverse community stakeholders, including local boards, officials, and social service organizations.
• Respond to media inquiries; coordinate interviews; and prepare the Chief of Police, command staff, and subject‑matter experts for media engagements.
• Prepare and distribute press releases, advisories, and other communication materials.
• Plan, facilitate, and document news conferences and media briefings, including video and audio recording when appropriate.
• Oversee the preparation, review, approval, and dissemination of news releases, public statements, and media advisories, ensuring that all releases comply with the Texas Public Information Act, privacy protections, and other applicable local, state, and federal laws.
• Respond to and serve as the lead communications coordinator during critical incidents, major crimes, emergencies, and high‑profile events with the intent to provide accurate, life‑saving information to the public.
• Coordinate messaging with the Administration and Communication & Marketing Department during multi‑departmental incidents to ensure consistent and accurate public messaging.
• Assist on‑scene incident command with establishing and managing media staging and briefing areas consistent with safety, investigative integrity, and operational needs.
• Oversee and maintain the Midlothian Police Department’s official social media platforms to ensure content is accurate, timely, professional, and consistent with department policy and community expectations.
• Coordinate closely with other personnel responsible for MPD and City social media platforms to ensure consistent, accurate, and timely messaging.
• Monitor media coverage and social media activity related to the department and advise command staff on emerging issues or reputational risks.
• Advise department personnel on best practices for interacting with the media and the public in a professional and ethical manner.
• Develop and deliver media relations guidance and training for sworn and civilian employees who may interact with the media.
• Coordinate with a backup PIO to ensure continuity of operations during absences or extended incidents.
• Maintain professional knowledge of evolving media practices, public safety communications, and community engagement strategies.
• Participate in professional public information, law enforcement communications, and emergency management associations as appropriate.

High school diploma or GED equivalent, is required. Specialized training or degree in Communications, Public Relations, Journalism, Criminal Justice, Public Administration, Marketing, Digital Media, or a related field is preferred.

Two (2) years of demonstrated experience in public information, media relations, community engagement, or public relations involving significant community interaction is required.

Experience as a reporter, editor, broadcast journalist, content writer or communications specialist with a reputable news…