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Guest Experience Agent — Front Desk & Reservations
Job in
Midlothian, Ellis County, Texas, 76065, USA
Listed on 2026-08-22
Listing for:
Holiday Inn Brandermill
Full Time
position Listed on 2026-08-22
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Shamin Hotels is seeking a Guest Service Agent to assist guests with check-in/check-out, reservations, and local recommendations. You will handle payments, issue room keys, and coordinate with bell staff while providing warm hospitality across in-person and online channels.
Candidates should have front desk experience, strong time management, attention to detail, and reliable transportation. The role emphasizes teamwork and service excellence in a busy hotel front office environment.
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