Account Manager, Commercial Insurance - Potential Hybrid

Position: Account Manager, Commercial Insurance - Potential for Hybrid Work
** Discover a Career That Empowers You — Join HUB International!
** At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people.

Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team.

As one of the world’s largest insurance brokers — and a proud
* Stevie Award-winning workplace* — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring together industry-leading technology, a strong culture of collaboration, and centers of excellence that fuel innovation.
** Explore your future with HUB International. Let’s grow together.
** If you're ready to be part of a company where your voice matters, your work has purpose, and your potential has no limits —
** HUB is the place for you.
** We currently have an opportunity for an
** Account Manager
** to join our
** Commercial Lines
** team in our
** Midlothian, VA
** office. This office is a fast paced niche-based division that primarily focuses on insuring dental practices. Insurance products include dental malpractice/professional liability, business owner policies, workers compensation, cyber liability & data breach coverage, employment practices liability insurance, and other dental management coverages.

The selected individual will be responsible for servicing assigned small to middle market commercial insurance accounts with designated Producer.  Account rounding and development of new business as appropriate and in accordance with the practices, policies, and procedures of the Company.
*
* Job Responsibilities:

*** Review and analyze commercial accounts for coverage, limits, etc., and make appropriate recommendations to clients.
* Acquires understanding of clients’ insurance objectives and critically analyzes and compares insurance plans to determine suitability.
* Develop and maintain relationships with clients to ensure that all service needs are met.
* Stays abreast of changes in the insurance industry and other external conditions that may impact their clients.  Makes appropriate recommendations to clients in response to those changes independent of manager approval.
* Acts as liaison between clients and insurance carriers to resolve service issues.  May also negotiate with underwriters and carriers.  Troubleshoots claims and billing issues.
* Develop new business from existing accounts and assigned leads and contribute to meeting departmental production goals.
* Gather information from clients and prepare applications for submission to the Marketing Department regarding new and/or renewal coverage.
* Prepare client proposals based on client’s needs, rates, and coverages.
* Prepare all transactions for assigned accounts, i.e. applications, certificates of insurance, invoices, forms.
* Appropriately documents conversations with clients and carrier representatives and updates all HUB computer systems and automated agency management systems.
* Maintain the accuracy of data in the agency management system.
* May handle collections of premiums due.
* Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company.
* Other responsibilities as assigned by Manager.
*
* Qualifications:

*** Two years of commercial lines insurance experience.
* Thorough knowledge of commercial lines coverages and markets.
* Property and Casualty Insurance license.
* High School diploma or equivalent; AA and/or college degree preferred.
* Excellent oral and written communications skills.
* Superior customer service and problem-solving skills.
* Demonstrated proficiency with computer systems, including…