Claims Specialist - Bodily Injury

A career at Concord Insurance Group is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

• Investigate assigned claims, confirm coverage, and verify damages
• Initiate initial claims handling
• Recommend and maintain appropriate claim file reserves
• Evaluate, negotiate, and settle claims
• Observe mediations and trials (prior experience preferred)
• Review medical records to evaluate causation and severity of injuries
• Act as a peer leader and train others
• Perform other duties as assigned by the supervisor

• Associate’s or bachelor’s degree preferred
• 5+ years of experience adjusting third‑party liability claims
• Experience handling litigated and/or multi‑party claims that may involve risk transfer
• Ability to analyze coverage and prepare coverage position letters
• Ability to meet continuing education requirements for licensing purposes
• Commercial lines experience preferred
• Excellent understanding and skill level of claim handling and customer service
• Understanding of policy contracts, insurance laws, regulation, the legal environment, and procedures
• Excellent oral and written communication skills via in person, on the phone, or electronically
• Excellent interpersonal, negotiation, and organizational skills

• Medical, vision, dental, life insurance, and disability insurance
• Generous paid time off program (vacation, personal, sick time, holiday pay)
• Parental leave, adoption assistance, and fertility treatment assistance
• Competitive 401(k) plan with company match
• Gym member/fitness class reimbursement
• Additional resources and programs to encourage professional growth and overall wellness

Annualized starting base pay range: $75,000 – $95,000
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The Concord Group is an equal opportunity employer and hires, transfers, and promotes based on ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state, or local law. The Concord Group participates in E‑Verify.