EFT Coordinator

Overview

Primary function:
Responsible for processing wire transfers, cash orders, and performing system maintenance for the internal transfer program. Serves as contact for support on any EFT related issues.

• Process credit union and member wire transfers utilizing WITS wire system, Fed Line Advantage, and Western Union Business Solutions (Travelex). Identify and resolve related wire exceptions.
• Perform initial balancing of all wire transfers daily.
• Process cash orders for branches utilizing Fed Line.
• Process requested maintenance on transactions relating to VACU’s internal transfer program, including new set ups, changes, and cancellations.
• Maintain a high level of professionalism and strong communication skills when interacting with members, credit union employees, and agency employees regarding EFT related issues.
• Assist with the opening, distribution, and processing of departmental mail.
• Comply with all record retention requirements stipulated by management, published enterprise level policies and procedures including Risk Management policies.
• Complete all required, ongoing enterprise level training including BSA, OFAC, and Information Security.
• Report all Risk Management Policy violations in accordance with policy.
• Other duties may be required and assigned by the supervisor.
• Ability to progress to an EFT Coordinator II role, job duties and responsibilities within 18 months.

• Minimum education:
  
  High School Diploma or equivalent.
• Back office operations experience with a credit union or other financial institution preferred.
• Wire processing experience preferred.
• Proficient computer skills (Word, Excel, Outlook, Internet).
• Sound understanding of EFT related rules and regulations, relating to wires (ex. Reg. J).
• Basic accounting and data entry skills.
• Demonstrates flexibility in adapting to change.
• Team player who maintains a good working relationship with employees at all levels.
• Strong analytical capabilities and attention to detail.
• Sound judgment and decision‑making skills.
• Strong organizational and time management skills.
• Excellent oral communication skills, including phone etiquette.
• Ability to work in a high‑volume, deadline‑oriented environment while maintaining speed and accuracy.
• Ability to work and resolve problems independently.
• Ability to handle multiple priorities in a timely manner.

This job requires the ability to sit for long periods of time and infrequent lifting or carrying of objects up to 10 pounds.

$38,000 - $42,000

We strive to provide a culture where employee development, teamwork, integrity, respect and quality of life are the cornerstones of delivering superior member experience. Our work environment emphasizes teamwork and continual improvement.

Virginia Credit Union is an Equal Opportunity Employer.