IT Support Specialist II

Join a Team That Powers Innovation

At Networking Technologies and Support, Inc. (NTS), we’ve been delivering trusted IT solutions since 1997. Headquartered in Midlothian, VA, we offer a dynamic range of services—from network integration, managed IT, cybersecurity, and infrastructure support to web development, design, SEO, and more.

We’re proud to employ over 140 full-time professionals, most of whom are network and field engineers. But what truly sets us apart is our people‑first culture. At NTS, you’ll find a collaborative, inclusive environment where your ideas matter, your growth is supported, and your work makes a real impact.

Intermediate support role with greater independence, improved troubleshooting capability, and broader exposure to systems, infrastructure, and operational support functions.

• Can handle common issues with less oversight
• Demonstrates stronger judgment and diagnostic ability
• Contributes beyond intake into resolution and low-risk technical execution
• Serves as the bridge between front‑line support and administrative tracks

• Independently resolve a broader range of user and endpoint issues
• Perform basic Active Directory, Microsoft 365, and access administration tasks
• Assist with workstation, server, and infrastructure support activities
• Participate in backup checks, patch validation, and system monitoring follow‑up
• Escalate issues with stronger diagnostics and technical context
• Maintain documentation and support operational consistency across the POD

• Independent support execution
• Better diagnostics
• Low‑risk administrative tasks & Operational reliability

Midlothian, VA

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.