Service; Maintenance) Specialist - Colony at Center Pointe

Position: Service (Maintenance) Specialist - Colony at Center Pointe
Service Specialist

Reports to:

Community ManagerSUMMARYThe Service (Maintenance) Specialist performs technical and mechanical work that ensures the physical aspects of the buildings, grounds, amenities, and common areas of the property meet Capital Square Living’s standards for cleanliness, appearance, safety, and overall functionality.

PRIMARY RESPONSIBILITIES Completes assigned work orders generated from resident requests for service, as well as preventative maintenance on the property, by diagnosing the source or cause of the defect or problem

Makes repairs in accordance with established policies, procedures, safety standards, and code requirements

Prepares vacant units for leasing and new move-ins Obtains needed supplies and materials, completes all maintenance tasks, and inspects completed work Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris

Pressure-washes walkways and pool areas, performing general cleaning and painting curbs and signage as needed

Assists in conducting routine and periodic property inspections to identify safety and risk management concerns

Responds courteously to questions and requests, staying calm when addressing and resolving customer problems

Keeps the property in good repair and communicates concerns about the physical needs of the property to management KNOWLEDGE AND SKILLS REQUIREMENTS High school diploma or GED (General Education Diploma)
Demonstrated ability to apply principles of logical thinking to define and correct problems

Excellent organizational skills and a customer service mindset

Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contactsA positive, motivating, and team-oriented attitudeA desire to exceed in a very competitive environment WORK HOURSWill normally work a Monday–Friday schedule with rotating weekends; hours may vary to meet the business needs of the property. On-call hours will apply.

WORK LOCATIONO

nsite at designated or sister property location. Team members work in an office environment but also may have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.

COMPENSATION & BENEFITS Industry-competitive wage and performance-based bonuses

Comprehensive medical, dental, and vision coverage, with 100% employee-only benefit premiums covered for medical plans $35 per paycheck cell phone reimbursement
120 Paid Time Off (PTO) hours, plus 40 hours of sick time
11 company-paid holidays, 2 floating holidays, and 2 days of VTO (Voluntary Time Off)
Matching 401(k) contribution
30% housing discount

Professional development opportunities EQUAL OPPORTUNITY EMPLOYER At Capital Square Living, we believe in creating a diverse and inclusive workplace that reflects the communities we serve. We are committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

We celebrate differences, value unique perspectives, and strive to create a culture where everyone feels empowered to contribute their best. If you need assistance or accommodation during the application process, please don’t hesitate to let us know.