Director - Data Centers

Overview

The Director of Data Centers is responsible for working with regional leadership teams and the National Data Center Team to implement the data center strategic plan, maximize market share, grow teams focused on data centers through effective sales strategies, and develop the project management and technical team within the business unit. This person can sit in any one of the East Coast offices.

Full-time

• Full accountability for overall business unit performance:
  • Works with division, national, and regional leadership to develop the data center strategic plan and goals. Implements the plan and achieves the goals.
  • Management of business unit Key Performance Indicators (KPIs) and achieving business unit performance goals through revenue generation and direct/indirect expense management.
  • Assist with short- and long-term growth plans for the data center market and services.
  • Influence annual bill rate, compensation, and performance of the team within the market.
  • Ensures company policies and procedures are consistently implemented.
  • Responsible for brand awareness and marketing opportunities within the data center market and office.
  • Drives growth of business through client growth including new clients.
• Proposal/Opportunity/Contracting responsibilities:
  • Responsible for organic revenue growth in the data center market by developing and implementing business development plans and strategies for the business unit.
  • Directs project proposal efforts including scope, schedule, and fee for data center projects.
  • Responsible for risk mitigation by supporting contract negotiations with clients and legal counsel.
  • Identifies opportunities to pursue new data center opportunities and services to increase market share and wallet share.
  • Identify cross-market and cross-division business development opportunities, including hyperscale, colocation, edge computing, power, substation, and Renewable Generation opportunities.
• Team Leadership responsibilities:
  • Supports company mission, vision, and values, and promotes a "One Team" culture.
  • Responsible for team members within the business unit, including team development, mentorship, leadership, team evaluations, and removal of non-performers from their respective areas of responsibility.
  • Provides leadership, mentoring and empowerment to project managers, service leads, and technical leads in the business unit.
• Client Management responsibilities:
  • Responsible for organic revenue growth by developing and implementing business development and client management plans and strategies for the business unit.
  • Responsible for managing client relationships with data center stakeholders.
  • Enhances the client experience by being responsive, providing quality work, and innovative solutions.
  • Responsible for successful project execution in the business unit, ensuring data center projects meet critical timelines and uptime requirements.
• Success measures:
  • Growth of National Data Center market.
  • Financial performance of the respective data center markets and services in accordance with division KPIs.
  • Profitability within the business unit.
  • Accounts receivable/collections.
  • Work in progress (WIP) capture and write-offs.
  • Team utilization.
  • Employee retention.
  • Team culture and a positive work environment.
  • Project delivery performance (on-time, on-budget completion).
  • Client satisfaction and repeat business rates.

• Extremely organized, initiative‑taking, and able to manage multiple priorities well.
• Demonstrates active listening techniques.
• Outgoing, friendly, approachable (collaborator).
• Strong and skilled communication skills with conflict management within team members and clients.
• Able to convey information clearly and concisely to all stakeholders and are adept at managing any conflicts that may arise, while remaining calm under pressure.
• Relevant technical and business expertise, including financial acumen specific to data center development.
• Proficient in computer software (Word, Excel, Outlook, MS Project, and other project management tools).
• Competent technical skills required to understand data center infrastructure, including power distribution, cooling systems,…