Design Consultant

• Location 15871 CITY VIEW DR STE 100,Midlothian, VA, ,United States
• Base Pay $60,000.00 - $70,000.00 / Year
• Other Compensation Commission and Bonus
• Job Category Design
• Employee Type Full time Exempt
• Manage Others No

Join the Main Street Homes family! Since 1996, we have built a reputation for integrity, innovation, quality craftsmanship, and customer satisfaction. Guided by our core values— Bring Your Own Trailer, Keen on the Details, 100% On Time, Find the Win/Win, and Look for the Bottom Line,we work as a team to deliver homes with style, care, and dedication. If you are passionate about design, customer service, and helping homeowners bring their vision to life, your future starts here.

The Design Consultant guides customers through the design and selections process, providing expert guidance and helping them make informed decisions regarding products, finishes, warranty, and options while balancing design preferences, budget, building requirements, and established timelines. The Design Consultant serves as a key point of contact throughout the selections process. This position also supports the Design team with departmental projects, initiatives, process improvements, and other activities that contribute to the efficiency and success of the Design Department.

Design Manager

Prepare for and lead Customer Selection Appointment(s), including customer communication, product education, documentation, and follow-up.

• Coordinate with the Design Assistant to schedule customer appointments.
• Review plans, neighborhood specifications, structural addenda, and related documentation prior to appointments to ensure accuracy, completeness, and familiarity with the home.
• Communicate with customers prior to their appointment to provide introductory information.
• Develop and maintain a strong working knowledge of InSearch, our online design studio, and effectively guide customers in the process when requested.
• Review applicable policies, procedures, expectations and design timelines with customer.
• Guide customers through product and finish selections based on their design preferences, home specifications, warranty considerations, and target investment range, while providing knowledgeable recommendations and maintaining established program guidelines.
• Manage Custom Option Requests.
• Accurately process approved changes within established timelines.
• Prepare, update, and present design documents and addenda for customer review and approval.
• Finalize customer paperwork and complete the selections process to ensure all required documents, approvals, and selections are complete and properly documented within established timeline.
• Select products, finishes, and options for spec homes that align with neighborhood and Sales requirements and remain within established investment parameters and timelines.
• Obtain required approvals from the Design Manager, New Home Consultant, and Sales Manager prior to finalizing selections.

• Host Preview Nights at the Design Studio and provide an engaging, informative, and welcoming customer experience.
• Assist customers in understanding products, finishes, and design options.

• Maintain current knowledge of available products, design trends, and industry best practices through training, seminars, research, and collaboration with vendors and trade partners.
• Stay informed of product changes, discontinued offerings, new products, and program requirements.
• Collaborate with the Design team to evaluate new product offerings, identify underperforming products or selections, and support related documentation, analysis, and recommendations.
• Assist the Sales and Marketing Teams…